First cruise for me and 2nd for hubby (did his 40+ years ago if that even counts). Read all the negative reviews and although I don’t have anything to compare we had a great cruise. Our room was comfortable and I felt quite modern for an older ship. Everywhere was so clean, better than on land hotels in my opinion. The entire crew was so lovely and friendly. Did try to do as much as possible and ...
The first cruise we ever took was on the old Dawn Priincess, So Princess has a special place in our hearts. For that reason it hurts to see how far they have slipped in quality. This 10 day cruise had perhaps the worst entertainment we have ever seen. From a female comedian who was terrible--an impersonator who wasen't even close. One "showroom" star was a guy who had been performing in the lounge ...
We sailed to Alaska on the Ruby Princess and it was one of the worst trips of our lives. Our stateroom was directly across from a crew service area, and four days into our trip, a pipe in that service area began leaking water into our room. We noticed the wet carpet before leaving on an excursion and notified guest services. When we opened the door to our stateroom in the evening, we were met with ...
I wanted to visit the British Isles and after an exceptional cruies to Alaska, was ready to experience the same here. Unfortunately that was not the case. I was totally disappointed. The ship was in dire need of renovations, my cabin has shredded carpet, poor plumbing, ( bathroom flooded, toilet clogged). I understand maintenance issues happen, but when I have to wait in excess of 2 hours to get ...
There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...
Wanted to replace an Alaska Cruise tour we had to cancel and thought this would be a good one. Overall, it was a good cruise; good ports, good crew, food was overall very good, bars were great, entertainment was so-so. We missed one port due to weather, but all the others were surprisingly good. I'm finding that the excursion descriptions are not doing a good job reflecting how nice some of them ...
The itinerary was shortened at two ports: Ketchikan and Victoria. Apparently to accommodate other ships. Victoria excursion came so late on the last day that it was virtually useless. Entertainment was below average overall. Music was often too loud in the midship plaza area which made conversation impossible. Food was OK but not as good as Celebrity or Royal Caribbean. Seating in the buffet ...
People choose a cruise based on the itinerary and based on ship accommodations. In both cases, Princess let us down. We signed up for a 7 day Alaskan cruise which was supposed to have 4 stops. One was in Victoria Canada, the day before we disembarked. We knew it was an evening stop 7-11pm. There were a few excursions worth doing. But two months before our sail date we were told they wouldn't ...
I chose this cruise due to what seemed like a great price without the 100% single supplement that Princess usually charges. My cruise was 14 nights in duration, not 7 nights, so leaving Vancouver and returning home at the end.
My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket. It seems as ...
The first 4 cruises with Princess were great. Then we did a Norwegian cruise in the Mediterranean and came back to Princess on an Alaskan cruise. If something could go wrong, it did. To start, there were no warnings that covid was present on board, so we did not take the proper precautions and we both caught covid halfway thru the 11 day cruise. We brought two covid tests with us...just in ...