Princess Mexican Riviera Cruise Reviews

We reserved and paid for in full a GUARANTEED 2 BR, 2Bth, Living Room suite 2 months before the cruise. The night before the cruise we received an email with a different room than we selected announced. A 1 Br, 1 Bth suite, HALF THE SIZE! We spent 2 hours on the phone both that night and morning trying to get this corrected. NOTHING. We spent another 2 hours in line on the boat. Nothing until we ...

Boarded on 1/19 and had been tested 3 times for Covid and was negative including before we boarded the ship. On 1/21 we had to be tested again as a requirement of Hawaii. My wife tested positive for Covid and was taken by medical to another cabin for a 10 day quarantine, but I tested negative, so they had me stay in our booked room. This made no sense to me, since we are married and sleep ...

I chose this cruise because it was going to Hawaii and I believed it would be safer because of the destination as well as the vaccination and testing requirements. We were detained for a few hours before boarding due to Hawaii requiring us to get tested again before we boarded even though we had to be tested 2 days before. It made me feel safer. We paid to upgrade from an interior to a balcony. ...

I am a platinum member having sailed Princess several times. On this occasion I found Princess to be struggling to deliver post pandemic as it seems to have cut back on staff thus standard of service. By example first night in the restaurant I was served raw centred chicken and this was quickly whisked away without any great concern for the risk such a mistake can cause health wise. Our cabin was ...

We were excited to be on our first cruise since 2019 and this was a warm-up cruise for our booked 2023 World Cruise on the Island Princess. We selected a club class and the three of us would have a mini with a full queen and a fold out full bed. The room was very good with a full bathroom with a tub and large center cabin. Boarding: What a nightmare, we waited approximately 1-1/2 hours to ...

We choose this cruise because we had a wonderful cruise 2years ago on the Star Princess but we wanted to see San Francisco rather than leave from LA. This cruise from the time we got on until the time we got back was a comedy of errors. Food was edible but not as great as we have had on other cruises (except for the Crown Grill) but we only had 1 dinner there, tried to get in again but it was ...

After waiting two years to cruise again, due to Covid, we had a wonderful, relaxing experience. Thank you Princess and your staff for all the pleasentries onboard. Patient staff who interact with many guests from all nationalities and cultures. Friendly interactions throughout the trip. An accommodating resort on the open seas with all your needs met. If you forget something, like a toiletry, ...

I had booked this cruise in March for my wife and me. When it came time for final payment my wife said she didn't feel safe cruising while Omicron is on the increase, so I rebooked for January 15 as a single. This was the 1st time in 27 cruises that I went by myself. But after 2 years of no vacations, I just needed to get away. Prices were great in January and since it is the low season I figured ...

I chose this cruise since I had never cruised the Mexican Riviera before. The ship is beautiful, the staff was extremely friendly. Due to COVID restrictions, the ship was only about 1/3 full, and so nothing was over crowded. The Pool area always had deck chairs, and the bars, restaurants and even the buffet had ample seating. With as small a passenger list, it was easy to make friends ...

They didn’t tel us before we paid out that so called entertainment and the Karaoke and voice of the Ocean had Been completely cancelled NOTHING just cancelled. However although the because of the Chinese Covid paranoia (surprise) no Karaoke but non stop Trivia would replace EVERYTHING ..gee thanks. After coffee shock first morning decided to get my own from coffee station at buffet. Once going ...