Princess Mexican Riviera Cruise Reviews

My husband and I returning from our trip - Majestic Princess is in the background and is a huge ship
Photo Credit: Lisey lisey
Bar in our suite
Photo Credit: JSandage
Bedroom in our suite, hadn't unpacked yet
Photo Credit: JSandage
Living area of our beautiful suite
Photo Credit: JSandage
Cruiser Rating
3.7
Average
2,768 reviews

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21-30 of 2,768 Princess Mexican Riviera Cruise Reviews


DONT DO IT!! Worst customer service and dining ever.

Review for a Mexican Riviera Cruise on Discovery Princess

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Bridget Schmidt
10+ Cruises • Age 30s

Absolutely livid- this ship not only is extremely overcrowded with every venue smaller than a ship that holds half as many passengers, but their dining and customer service is abominable. I booked this cruise for my dads 70th birthday and booked specialty dining in the crown grille months in advance for the night of his bday. The food was absolutely horrid- all four of our steaks came out cold, ...
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Sail Date: January 2024

Cabin Type: Balcony


Atrocious food and service

Review for a Mexican Riviera Cruise on Discovery Princess

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Never again on princess
6-10 Cruises • Age 30s

Only giving 2 stars as the ship is new, very nicely decorated and cabins are clean, spacious and lots of storage. Thats where it went downhill. Please see attached photos, I am not making this up. - Buffett frequently empty/not refilled. Empty pots everywhere. Coffee machine broken for 2 days yet no one seemed to know. No signage. - Broken coffee machine, hot water machine, glass flooring ...
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Sail Date: December 2023


Sucks

Review for a Panama Canal & Central America Cruise on Emerald Princess

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Wapascu
2-5 Cruises • Age 60s

The staff at dining room botecceli dining was wonderful, however I could not say the same for the staff on Divi Divi dining room, it was Christmas Day and we had an early setting and a private table, we were seated and given menus and then we waited and waited and waited, meanwhile more diners came in and got waited on before us, not acceptable. Not a quiet place on the ship to read or play games ...
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Sail Date: December 2023


Panama Canal Full Transit - Christmas and New Years

Review for a Panama Canal & Central America Cruise on Emerald Princess

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mrell345
6-10 Cruises • Age 50s

Overall this was a good cruise, the ship though needing some attention is in good shape, we had no major complaints about the food which in general was good. Our room steward worked hard to keep our room clean and we had no complaints about the service. We enjoyed our trip through the Panama Canal and the stops we made during the trip. The shows in general were ok, everyone on board seemed to ...
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Sail Date: December 2023

Cabin Type: Balcony


Noisy Room!

Review for a Hawaii Cruise on Crown Princess

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Oldladycruiser
10+ Cruises • Age 70s

Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!" Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
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Sail Date: December 2023

Cabin Type: Oceanview


Nickel and dime charges Nope never again on this line !!!

Review for a Mexican Riviera Cruise on Crown Princess

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Bradobltd
10+ Cruises • Age 60s

First off I’ve been on 18 past cruises several lines .. No beginner here! Went aboard open minded , street fights while in line to board. 6 hour delay in ship taking pasangers. Ok this is life. Conditions change in ports. Ok .. but. Finally boarding elderly/ handicapped folks got no expedited assistance from port folks. Zip nada wait in line sucker. Nothing ! Felt like a rock concert. Was ...
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Sail Date: December 2023

Cabin Type: Oceanview (obstructed view)

Traveled with children

Traveled with disabled person


Could have been Way.... Better....

Review for a Mexican Riviera Cruise on Crown Princess

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B334
2-5 Cruises • Age 50s

We froze in san francisco till after midnight, told there were sandwiches at hyett, not true. Ship didn't leave until 2am on the 13th so we miss a whole day. No farewell party. Princess, $25.00 will not save your reputation. 2 days later, found fridge wasn't working and my husband's meds went bad, they couldn't find anything to replace it in any mexico ports. Our last port and the rest of our trip ...
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Sail Date: December 2023

Cabin Type: Balcony

Traveled with disabled person


GREAT EXPERIECE

Review for a Hawaii Cruise on Discovery Princess

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ipos4767
10+ Cruises • Age 70s

We were on the Discovery for 15 days. A wonderful time. The cruise director Cole was the very best So friendly and funny. His boss the entertainment officer was so nice. His hole entertainment people were nice and funny The food was plentiful and good/ Great lemon cookies. Cabin was nice and had balcony door open all the time.The fellow passengers seemed also to to be having great ...
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Sail Date: December 2023

Cabin Type: Balcony


Overall great cruise

Review for a Hawaii Cruise on Discovery Princess

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matyd33
First Time Cruiser • Age 50s

As a cruiser who has cruised with Princess for years now, I was not happy with recent changes they have made to their cruises which downgrade the experience (like turning the excellent casual restaurant Gigis/Alfredos into a added cost venue) so I was bracing myself on my recent cruise to Hawaii, thinking that I might have to find another go-to cruise line. I was happy to find that although there ...
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Sail Date: December 2023


Very dissapointing trip

Review for a Hawaii Cruise on Crown Princess

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dancingdonna96
6-10 Cruises • Age 70s

We thought this would be a wonderful, relaxing cruise. Embarcation took hours, even with a designated time to arrive. I had expected that it might be a little cold or rough going out of the Golden Gate, which it was, but it only got worse. I had tried to find out what a Pacific crossing would be like, but I couldn't find any information. It was cold and very rough, day after day. The ship ...
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Sail Date: November 2023


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