We have been pretty loyal to Princess, the service, the food, always top notch. This time? Not so much. But I am giving some leeway due to covid. Embarkation was a mess at first as no one seemed t know where we to go for covid testing.
Ended up in 3 different lines, then had to wait 45 minutes past our appointment time as the nurses did not show up. We did get fast tracked past everyone ...
Having done 40+ cruises all I can say is WOW this was not good. I was happy to finally get away but the service and quality on this ship have seriously declined. The Medallionnet app rarely worked causing all sorts of issues with trying to enjoy any part of the cruise since it is the main source of information and planning services. I would have hated to be a first time cruiser as they would ...
Every department a mess! Poor quality. Small portions! I had food poisoning! Worst cruise I was ever on!
Will not go with Princess again! No Princess in Princess
Arrive 8 people to check in 3300 people, almost fainted!
No pre-ordered room service came!
Room service a joke!
Bathroom had inch of water on floor and dirty toilet seat! Dirty ring on toilet bowl. Reported never ...
Last cruise pre-pandemic was on the Regal (for us) in December 2019 and first Princess cruise since the pandemic was also on the Regal. Sailed from Rome to Athens (May 28 - June 4) and from Athens to Barcelona (June 4 - 11). First back to back cruise for us. Used Princess' suggested hotels and transfers at both Rome and Barcelona ports. Arrived at port in Rome, had to take a covid test since I ...
Our cruise details: 3215N / 7 Days Alaska - Inside Passage W/Gb, Crown Princess Embarkation: May 28, 2022 / Seattle Disembarkation: June 4, 2022 / Seattle Stateroom / Cat: A410 / BA (11th floor), Two ports cancelled one Ketchikan they then scheduled Icy Strait Point as replacement then canceled it, engine problems going half speed whole trip, 4 excursions cancelled by Princess due to delayed port ...
I booked a penthouse suite on the Caribbean Princess as friends kept telling my I needed to try Princess (I'm Platinum Plus on NCL). What a mistake. Their "priority" boarding is nothing but a cattle call - stood in line 1/2 an hour to check in. Suite was smaller than I expected and the balcony was nothing like it was described as on their website. Had two chairs with stools when the web site ...
We had itinerary changes up to the last day. I had to change my flights multiple times- spend more money- leave a day early, etc, all because of Princess issues. They did not try to make any of this right- just carried on like it was not a big deal. I paid a lot to sail around slowly on the ocean, and the ports we did stop at were super short. I had bought an excursion from a third party, and ...
21 day Cruise (3 back to backs) Booked flights through EZ Air Flew directly from San Francisco - Barcelona on LEVEL Airlines. After multiple last moment airline changes Princess put us on Level and Princess rep had never heard of LEVEL airline was and sadly is not a good airline, filthy toilets, lazy sullen crew who did not care. There is no food, no water, no cushion, no headphone or blanket ...
I chose Princess Cruise Line due to their ratings and their port of calls / excursions. One month before we were set to cruise I received an email stating that we would not be stopping at Ketchikan. That was the port I was most looking forward to doing the excursions. They did however offer another port, which I too signed up for excursions. On the day of the cruise in our stateroom their was ...
The ship was clean and service was good. Not enough staff, however for the full ship. Had trouble being served at some of the bars and lounges. Coffee at breakfast in the dining room was delicious. Best I’ve ever had on a ship. Food was terrible, even in the specialty restaurants. Didn’t care for the wine selection. Nothing from the states. Big miss: Not enough shaded space. We have ...