We chose this cruise as we live close to Southampton, did not want the hassle of airports, and it went to ports/ cities we had not visited. We are both gluten and dairy free and had advised Princess well in advance. We had sailed on the Pacific Princess 4 years ago with no problems. Unfortunately Princess are on a cost cutting mission which includes the brand of gluten and dairy free products they ...
This was our first cruise with Princess Cruises to celebrate our 50th anniversary. We have sailed between 20-25 cruises on various ships and companies, including Celebrity, Royal Caribbean, Holland America, NCL and Costa. I have always heard how nice Princess is and the itinerary on this cruise made for lots of stops at places that we always wanted to see including France but more on that later. ...
We were on the Emerald Princess British Isles cruise in late July. Although we did have fun, we were disappointed overall by the items many have noted including service in general, uneven food quality, and medallion app functionality. We were also disappointed by many other things including:
* the lack of any recognition of our 3 special events (we had 2 birthdays and 1 anniversary in our ...
Only cruise line available which sails directly from San Francisco. Really good food on board. Really friendly staff, they really are the back bone of cruise ship. Room services I had3 issues with orders, never arrived after ordering. When I call3d guest services attempting to get account charges for services Removed? Not able to get it reversed. The fo9d on cruise was so good, with high quality ...
I had previously sailed on the Ruby Princess and was really impressed by the service and the overall look of the ship. But I was unpleasantly surprised when I arrived at Pier 27 on July 19,2022. What i found was a line more than three blocks long to get on the ship. The most worrisome issue was the line was in the sun for hours and was not moving at a great pace. This indicated to me poor ...
7 nights from Athens to Barcelona.
Boarding in Athens - hot! Now yes - it’s Greece in the middle of summer - however the terminal is a huge marquee. There were air con units but they were not really making much difference. If we had been able to board at our allocated time then we would not have been there long, but everyone seemed to think they can just turn up when they want and Princess ...
The Caribbean Princess needs to be remodeled or taken out of service. It is dated and subpar. The pools did not get cleaned with a filter (as standard on land) and by the 3rd day all pools were murky and had a sheen of body oil and sunscreen.
The service was good with exceptional staff at the Wheelhouse Bar and Lotus Spa. The cruise was very short staffed but the crew that was present did a ...
I was hesitant about going on a cruise during this pandemic. But being vaccinated and boosted I felt safe. Also, knowing the entire staff was vaccinated and masked the whole time was comforting. The entire staff was wonderful, the ship was clean and met all our needs. The ship was constantly being cleaned. The entertainment was just wonderful. The food was exquisite and the portions were ...
It was our first time cruising with Princess and it won't be our last. our stateroom steward Fernandes Benil made sure our room was nice and tidy, very polite and friendly. I am glad our friends invited us to travel with them. The lido food was always fresh. I must mentioned the pizza was amazing. The only thing I had a problem was with the creamer for the coffee was always short, they would ...
First time on Caribbean Princess will be my last. Ship is past retirement date and it shows (rust is everywhere, hallways are visibly worn/dented). Staff seemed poorly trained and most were unable to communicate understandably (aside from "Good Morning"). Dining room food was satisfactory but other offerings were not edible ("grilled" chicken sandwich was tough as shoe leather; the "handcrafted" ...