First I must compliment the Princess transfer from the airport in Fort Lauderdale to the Embassy Suites. Our flight was 3 hours late and the Princess rep was still at the airport to meet us at 10:30 pm!
Embassy Suites was good. Hasn't changed much since I was there 5 years ago.
Embarkation day was horrible. Left the hotel on time and waited over 2 hours to get onboard in an extremely ...
Just returned from the July 23 sailing for seven nights on Princess Crown out of Seattle. Absolute dismal experience I know they cannot control the weather which did not cooperate so we could not see glacier Bay and we missed a stop in Ketchikan. But the really short few hours stop in Juneau Alaska and icy street was just not acceptable because it’s hard to do any excursion. We’d like to Skagway ...
We chose this cruise because of its varied itinerary—Florida to Quebec City with multiple stops in the U.S. and Canada. It was our first Princess cruise. The staff and our stateroom attendant were all excellent, the entire staff was masked for Covid and urged passengers to wash hands, wear masks and take precautions (many passengers too ignorant to do so). The entertainment was varied in multiple ...
Great itinerary, starting in Ft. Lauderdale and on up the east coast of the US stopping at New York, Boston, Bar Harbor and into Canada terminating in Quebec City. Traveling to the embarkation point in Ft. Lauderdale was easy, the baggage handlers did a marvelous job during the embarkation process. They made it easy for the passengers. All required documentation, of which there was quite a bit ...
The bathrooms are outdated and tiny. Someone stole my jacket i left in the bathroom. When i reported it i was told that in order to get a report of the stolen item they would first have to search my cabin and the look at the camera. Why is it not the other way? I'm taking it that there calling me either a thief or a liar and i am feeling insulted and very disparaged. The lido deck dining food was ...
Do not recommend. I’ve been waiting for my refund for over a year now. I’ve spoken with staff many times and all just say to wait 7-10 business days. At the end of this month I will be taking it further. A year is too long to be waiting for a refund. Due to poor harsh weather we lost days but based on the poor management team we only went to one port which had nothing to offer both with the shore ...
We chose this cruise as we live close to Southampton, did not want the hassle of airports, and it went to ports/ cities we had not visited. We are both gluten and dairy free and had advised Princess well in advance. We had sailed on the Pacific Princess 4 years ago with no problems. Unfortunately Princess are on a cost cutting mission which includes the brand of gluten and dairy free products they ...
This was our first cruise with Princess Cruises to celebrate our 50th anniversary. We have sailed between 20-25 cruises on various ships and companies, including Celebrity, Royal Caribbean, Holland America, NCL and Costa. I have always heard how nice Princess is and the itinerary on this cruise made for lots of stops at places that we always wanted to see including France but more on that later. ...
We were on the Emerald Princess British Isles cruise in late July. Although we did have fun, we were disappointed overall by the items many have noted including service in general, uneven food quality, and medallion app functionality. We were also disappointed by many other things including:
* the lack of any recognition of our 3 special events (we had 2 birthdays and 1 anniversary in our ...
Wife and I and several friends cruised on the Emerald Princess to Ireland, Scotland, and France in July 2022 from Southampton, England. We are all in our 60’s. It was our 30th cruise overall, 4th on Princess. We pick our cruises based on destinations and this one covered a lot of unique stops and areas we wanted to see. I highly recommend this cruise for the destinations and the ship is fine ...