We chose this cruise to celebrate a wedding anniversary and for the first time in over 50 years, celebrate Christmas at sea. We chose the CP because we'd been on this ship many years ago, and remembered it with great fondness. Sadly, the old girl is showing her age in many ways...
CABINS: the cabins need to be updated, the bland colours and furnishings are aged and any repairs have been ...
Overall: We recently came back from a 10-night Eastern Caribbean cruise over the Christmas holidays aboard the Caribbean Princess. We feel that Princess continues to offer a good cruise value, especially compared to some competing “premium” cruise lines, in most respects. The service (especially dining room and bar/lounge) remains generally excellent, along with the value of the Plus package, the ...
The hard work of the employees cannot mitigate the SYSTEMIC problems of the company.
The PROs:
A. Embarkation. Kudos to the check-in and security people. Everything was fine. I did NOT trust Princess with my luggage.
B. Room cleaning, restaurant workers. Great job but cannot correct the problems created by Princess.
C. Princess allowed people to organize an inter-denominational ...
Embarking on this cruise I was surprised there was no covid screening requested or available prior to embarkation. Given the majority of passengers were seniors and there were 3500 people sharing what amounted to a sealed tin can, I found this a little odd.
After 7 days our cruise turned to rubbish: My wife contracted covid and was isolated to our room. Despite sharing the same room but ...
We have traveled on over 20 cruise over time and we have never been treated or had such a bad room / service from management ever. First the room flooded around 7.30 pm after being told they will vacuum and change the bedding with water still leaking from the roof i requested for the fifth time to be moved to another room they agread at 11.30 pm that was was not fun. Next day no contact from any ...
First off I’ve been on 18 past cruises several lines .. No beginner here! Went aboard open minded , street fights while in line to board. 6 hour delay in ship taking pasangers. Ok this is life. Conditions change in ports. Ok .. but. Finally boarding elderly/ handicapped folks got no expedited assistance from port folks. Zip nada wait in line sucker. Nothing ! Felt like a rock concert. Was ...
We froze in san francisco till after midnight, told there were sandwiches at hyett, not true. Ship didn't leave until 2am on the 13th so we miss a whole day. No farewell party. Princess, $25.00 will not save your reputation. 2 days later, found fridge wasn't working and my husband's meds went bad, they couldn't find anything to replace it in any mexico ports. Our last port and the rest of our trip ...
Compareed to the another, we have been on this ship is in a league of its own. The staff , the decor , the quality of food . And the way the staff bought everyone together during the Christmas celebrations. We had an awesome cruise on the Coral princess. The entertainment director amazing. Leo the floor manager at one of the restaurant excellent service. The casino manager an absolute pig.He ...
I have been a long time loyal Princess cruiser, but sadly no more. There are so many things I used to like. It really breaks my heart to write a bad review. Previously, I have always been impressed with their customer service, doing things for me that they did not need to do, in an effort to make a bad situation somewhat better, like not getting my luggage on Enchanted Princess (Not cruise ...
The good:
- Our room was ready when we got on the ship.
- The food was excellent. The beef tenderloin was truly the best we have had on any ship.
- We had anytime dining and arrived between 5:15 - 5:30 p.m. The maximum we had to wait was 10 minutes for a table.
- Puerto Rico was one of our ports and we loved it. We did the Princess walking tour. Our guide used a microphone and we ...