Ok, chose this short break as an early Christmas do for my wife and I, the ship needs either a total revamp or scrapping, the archaic plumbing system is not fit for purpose, blocked overflowing toilets in the cabin happened three times in four days, the last day the bathroom was unusable for 8 hours due to failure of the vacuum system for the toilets.
Sewage leaking across the bathroom floor, ...
Booked a balcony cabin for a trip around the canaries and up to Madeira fly cruise reasonably well organised apart from a booking for two people and a flight for only one. As this was a fly cruise booked directly with P and O it was only through my diligence that I spotted the error, four hours on the phone, trying to get through to sort very apologetic, but nothing else in response. The balcony ...
I chose to go on this cruise for many reasons.
Having sailed on Ventura several times the level of standards have dropped significantly. Entertainment wasn't too good with the exception of the Four Harps, Ben Kearsley and Morecambe and Wise tribute. The comedians were mediocre. The headliners same old with the exception of The Christmas show.
So many things have been taken away from ...
Having cruised many times ith P&O we were appalled at the fall in standards. The quality, eating habits, behaviour and particularly the dress of many passengers was dreadful. On ' strictly' formal nights, passengers were allowed into the Cinnamon Restaurant iny any old attire, One man, jacketless was allowed in in just a shirt and trousers. It was even worse in the Waterside self service ...
I chose this cruise as it was at the right price and offered a chance of some sun before the onset of winter.
Embarkation was very efficient and no delays from port arrival until boarding Ventura.
I requested Club dining on first sitting but was allocated freedom dining of which I dislike but I paid the Saver fare rather than Select so no complaints.
For me I always prefer to have the ...
This was our first P&O cruise since 2019. I was interested to see how things compared.
We booked a saver fare balcony cabin for which we paid around £730. Our cabin was assigned about a week before and I was pleasantly surprised to get what they classed as an upgrade to a midship cabin on deck 12.
The flight was with Jet2 and was fine my husband appreciated the leg room which was more than ...
We flew from Gatwick to Tenerife to board the ship. The transfer to the north of the island was disorganised and chaotic. We waited two hours for the coach to pick us up. Finally arrived to a filthy cabin. Used bedding, dirty and dusty throughout the cabin but for me the smelly sheets and pillows were a step too far. Dirty shower, basin, toilet-bathroom was disgusting. After I complained it was ...
We did Canary Islands cruise in November 2022 on Azura and it was fabulous so persuaded our friends to come with us on an identical cruise in November 2023 and how embarrassed were we ? It was dire especially the service which was absolutely awful especially in the restaurants. We have cruised with P&O numerous times indeed are Mediterranean Peninsular members and have nearly always been happy or ...
This was my second Azura Cruise this year, and it was a definite improvement on the first. Reception stated the ship was at capacity on the day we set sail. My review is based on the ship and staff, your cruise is also impacted by the other passengers on board with you, which during my cruise were sadly quite rude and this did impact things like shows where they were leaving the theatre before ...
We chose the ship for the intineraries and for the faciilites it offers and we did two single week cruises in June of this year and then in November rather than a single two week holiday. Having cruised mainly on RCI and Celebrity ships, the Azura falls short, but mostly in ways that could be remedied. The feeling we had is that P&O is a notch below the other lines in terms of service and quality. ...