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P&O Australia South Pacific Cruise Reviews

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Cruise Critic Overview
  • Largest permanent big-ship cruise line in Australia
  • Lively atmosphere, family-friendly with excellent kids clubs
  • Recent ship upgrades offer more choice and facilities
  • Read full overview >>

328 P&O Australia South Pacific Cruise Reviews

Cruiser rating
Excellent
93
Very Good
65
Average
66
Poor
40
Terrible
42
See reviews for
Family Cruises
Family Cruises
87
First-Time Cruisers
First-Time Cruisers
57
Romantic Cruises
Romantic Cruises
26
Senior Cruises
Senior Cruises
18
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
travellingpants19
Member Since 2016
1 review
0 forum posts
3 helpful votes
Boarding was very quick and the first impression of the Aria was very elegant ...until we saw our cabin! We had cabin number 9024, a so called upgrade. It was smaller than a broom closet, had no couch or fridge and you could hardly get ... Read more
heubusch
Member Since 2016
1 review
0 forum posts
2 helpful votes
Sailed January 2016
P&O advertised ship as new ship, it wasn't. It was a new ship to their fleet but built in the 1990's. The cruise was so boring with very little for passengers to do. The entertainment director should be ashamed. The evening shows were ... Read more
Wizard05
Member Since 2016
1 review
0 forum posts
1 helpful vote
Now as AverageJo said.... Let's clear things up! We read so many negative comments on here, we were about to cancel the trip and lose our money, thinking the lost money would still have been a better outcome. Well thank goodness we gave ... Read more
Your Average Guy
Member Since 2016
1 review
0 forum posts
3 helpful votes
Sailed January 2016
Headed to Brisbane with great excitement. This disappeared once on board. If you put a 18 year old dress on a 90 year old woman, from a distance (and on the net) it looks fantastic. When you get up close and personal (board the ship) it ... Read more
Jack speaking
Member Since 2016
1 review
0 forum posts
2 helpful votes
This was my 4th cruise and despite the very bad reviews we were looking forward to sailing with P&O for the first time and spending 12 relaxing days with our dear friends. I was pleasantly surprised from the outset as embarkation ... Read more

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AverageJo
Member Since 2016
1 review
0 forum posts
6 helpful votes
Sailed January 2016
Like other cruise critic folk I read many reviews prior to my cruise. 95% were negative, thus I had reservations going in.... First thing I'll say to all those 'haters' is you get what you pay for! Don't expect to pay a total of around ... Read more
jo.mk
Member Since 2016
1 review
0 forum posts
0 helpful votes
Sailed January 2016
After reading the terrible reviews and having terrible pre-cruise customer service, I was dreading taking my mother and my aunt on the Pacific Aria for an early 80th birthday present. We had even arranged an early departure and ... Read more
Helpful? Thank jo.mk
catchique
Member Since 2007
1 review
14 forum posts
10 helpful votes
OK so I'm going to apologise for the length of this review ..I've never felt strongly enough to write one before and there is really so much to comment on and obviously if you're reading this you want to know more about the ship. We've ... Read more
pagoda113
Member Since 2015
1 review
2 forum posts
2 helpful votes
Sailed December 2015
just finished a cruise with P & O and boy were we disappointed. The cruise was from Melbourne to the South Pacific and return to Melbourne. To start there was limited pre cruise information sent out by P & O. Once boarded there ... Read more
Cruisersfromcanberra
Member Since 2016
2 reviews
0 forum posts
5 helpful votes
We wanted to give our family a Christmas present they would love and remember - we feel we did this on the Pacific Jewel 12 night Christmas Cruise. From the time we boarded the Pacific Jewel in Melbourne to the very end, we had a ... Read more

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Cruisersfromcanberra
Member Since 2016
2 reviews
0 forum posts
3 helpful votes
Sailed December 2015
We decided to take our adult family on a Cruise for Christmas. We booked 2 Balcony Cabins, one for our 18 and 20 year olds and the other for our daughter and her husbad. We also booked a mini suite for my husband and myself. All 3 ... Read more
Ship Shaper
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed December 2015
No one should have to pay so much money to be on a place on earth like this. The service in the main dining room (The Waterfront Restaurant) was well below par with all other cruise ships I have travelled on. Not even table cloths on ... Read more
Tunnas
Member Since 2015
2 reviews
0 forum posts
2 helpful votes
Sailed December 2015
Overall an enjoyable experience. We travelled as a group of 10 with ages ranging from 19 to 90 on the Pacific Jewel from Melbourne visiting New Caledonia and Vanuatu. This is my third time traveling on the Jewel and my 6th cruise.We ... Read more
phoebe57
Member Since 2015
1 review
0 forum posts
0 helpful votes
Having cruised on the Jewel and the Pearl we were keen to try the new ship. First impression, we liked the decor, reminded us of boutique hotel style. There always seemed to be a lounge to chill in with something going on in it. The ... Read more
Crazy rat lady
Member Since 2015
2 reviews
0 forum posts
2 helpful votes
We cruised aboard the Eden in December, our 10th P&O family cruise. We are a family of 4 with a 16 year old son and 14 year old daughter, both of whom don't like the "kids clubs". It was a bit of a comedy of errors when we ... Read more

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Sydneycruiser13
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed December 2015
My family and i sailed on the second cruise for the Eden, and i was pretty worried after reading very negative reviews from the previous cruisers. I don't know what ship they were on because I was pleasantly surprised and the ship was ... Read more
LeoVoyager
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed December 2015
The cruise on the Pacific Aria was probably the worst cruise I have been on. The itinerary was changed to what we originally booked, then the change in boarding times. We flew down from Cairns a day earlier than we need to wasting money on ... Read more
Suzbluz
Member Since 2015
1 review
53 forum posts
1 helpful vote
Sailed December 2015
I got exactly what I was expecting and I think sometimes people have unrealistic expectations of cruising. We were on the Loyalty Islands cruise December 2015. We booked last minute and got a really good deal. We usually travel with a ... Read more
North Brissie girl
Member Since 2015
2 reviews
0 forum posts
0 helpful votes
Sailed December 2015
Beware....not all rooms have a fridge so even though you are encouraged to bring canned drinks on board, there is no way to keep them cold. My son had an inside room on deck 5 but nowhere to store medicines that needed refrigeration. ... Read more
North Brissie girl
Member Since 2015
2 reviews
0 forum posts
1 helpful vote
Sailed December 2015
We were excited to book a cruise on P&O's new ship Pacific Aria. Makeover superficial of this ship with railings bubbled with rust and holes in some infrastructure. Ship leaked in public areas after tropical shower, so we had to dodge ... Read more

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st_35
Member Since 2010
1 review
14 forum posts
1 helpful vote
Sailed December 2015
The cruise was disappointing from the outset. The itinerary was changed times before departure. The final itinerary was vastly different to the original. The boarding time changed 2 days prior to departure. We needlessly paid for ... Read more
Helpful? Thank st_35
The Book Man
Member Since 2015
1 review
4 forum posts
1 helpful vote
The first night at the dine anytime Waterfront Restaurant was the first warning - wait 10 minutes to be handed a buzzer and told to come back when it rang! (not my idea of anytime dining and not the only time it happened on this cruise). ... Read more
honeymooners12/15
Member Since 2015
1 review
0 forum posts
2 helpful votes
Sailed December 2015
terrible honeymoon experience with a shocking ending it is meant to be a once in a lifetime experience where you should be treated special and i thought a cruise ship would be the perfect way to start our new life as husband and wife ... Read more
RachMir
Member Since 2015
1 review
0 forum posts
1 helpful vote
Sailed December 2015
The new Pacific Eden at this stage fails to live up to the hype. Staff throughout the ship were fabulous, all day, every day no matter how much complaining there was directed at them. Our room was lovely, and the beds and pillows ... Read more
username54321
Member Since 2015
1 review
0 forum posts
5 helpful votes
The ship is falling apart, constantly learning of people being moved from their rooms due to water leaking from the ceiling and walls, one lady i know woke up with ankle deep water in her room, ants through at least 6 cabins and the lovely ... Read more

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