I’m not typically one to write a bad review, or even write a review, but I was surprised by the lack of service on this ship. First, it took over 48 hours for them to fix our air conditioning. We respectfully asked 5-6 times the first two days and no one came. We were so hot. Then, after going to the front desk, on the THIRD day, someone came. Second, our ship departure was changed to trieste ...
We travelled as a party of 9 and had really looked forward to seeing Alaska with Holland America. Boy were we disappointed.
Every show, talk, movie on the cruise was an attempt to sell something. Although we are used to cruises and expect this to happen, their selling attempt was too blatant and started to ruin our experience.
A season on the history of diamonds led to a pushy sales effort ...
We took this cruise with another couple, long-time friends and traveling companions, booking two balcony cabins with adjoining doors and balconies, and we had a very good time. We were nervous about the weather sailing south down the coast, but needn't have been, because the weather was gorgeous and the seas were very smooth. Boarding was wonderfully efficient - we arrived at the port a bit ...
I wanted to try a 1 day cruise and it was really more work getting packed and it was over the moment I woke up. However we did upgrade to the Pinnacle Suite which was a lot of fun, and fairly affordable considering this was only one night. The golden marble in the bathroom was beautiful and it is much more tasteful than the newer HAL Pinnacle Suites, however the furniture is silly and the shower ...
THE GOOD: Very efficient at embarking and disembarking passengers smoothly. Smiley, welcoming and attentive staff. Very clean and comfortable stateroom. Good entertainment (we watched the dancers). Several choices of bars and lounges, all with excellent service. Pretty good food.
NOT SO GOOD: I couldn't help compare this ship with the one I sailed on 20 years ago. It was nothing like ...
First review on cruise critic prompted by reading so many negative reviews on this forum. We sailed on the Oosterdam in May and again in September 2019. Loved it so much will probably sail the same trip again in 2020.
I think the key to understanding what cruise line to choose is research. Party animal? Active kids? Love raucous crowds? Holland America is not for you.
We love quiet. ...
Our 37th cruise but our first trip to Alaska.
How could it have been better? Uber dropped us off at the front door at 12:15, in our cabin at 12:35. Holland really knows how to get you on and off the ship. The ship was a little smaller than our last HAL cruise on the Koningsdam. Our room was so big that we could not see the TV to pick movies, had to use binoculars.
We like to sit outside a ...
I chose this itinerary for the Hubbard glacier. My original cruise plans (was planning to sail r/t from Vancouver) got disrupted, so opted for easier Seattle embarkation). I originally booked an aft-facing deck 4 verandah and TA sent an upgrade offer about 2 weeks prior to embarkation for a Neptune, which I took. I had taken a very similar itinerary last year on Eurodam in an oceanview, but really ...
Visited wifes family in Tacoma and booked Holland to see Sitka and Hubbard Glacier and to see what Holland has to offer compared to other cruise lines. Very little action in pre cruise comments and no interest in a meet and greet. The cruise itself followed this scenario as it was most uneventful and very subdued. The ship design does not appear conducive to a lot of social activity as ...
This was a great, low key trip to Alaska on the Oosterdam. We had cabin 4006. The cabin is at the front of the ship. It was clean and a nice size cabin. No bath tub but we didn't miss the tub at all. The cabin is near the side thruster, external door, and main stage. It was generally quiet, but there were times when engines, entertainment, or door drop were very noticable. Food was good across the ...