Wanted to do South America in comfort.. this was our 3rd cruise with Oceana Most of the staff were wonderful, some of the staff when just mechanical in responses some were totally arrogant, dismissive and could not care less - not just us but others also. Internet access and speed (lack of - worse than the old dial-up) - allowing just one log-in per cabin - when two people are in the cabin is ...
We chose this cruise for the itinerary, food expectations, and service levels. Not sure they lived up to any of it. While they cannot do anything about the weather (cancelling the Falklands) and uprisings (cancelling Pisco), their complete inability to communicate was unacceptable.
Pisco was cancelled before we even boarded, but they told no-one. We only learned about it by the itinerary ...
We chose this cruise for two reasons. First, to spend time with my parents who traveled with us, and to see the southern part of South America which we had not seen prior. From that standpoint we accomplished goal one, and partially goal two. I'm a cruise veteran, having been on seven different cruise lines, for a total of 18 cruises. This was by far the worst experience we've had ...
We’ve had four successful cruises with Oceania, including the Amazon, so continuing around South America with them seemed obvious. A sad mistake.
Our experience has been that it was very poorly planned by the itinerary team from the outset, we suffered three failed port visits for a mix of weather and ‘safety concerns’ (one, the Falklands, not unusual, but three!). The low point was a port ...
We have been on Oceania cruises before, and always felt they were superior to other cruise lines. However, we are extremely disappointing with our current cruise. The staff are great, the ship is clean, the food is good. What is not good are the excursions. There is great disorganization and red tape going through customs. For most of the ports, we were the first cruise ship to come through in ...
We picked this cruise because the itinerary was very different, we were able to visit many islands that we had never been able to see : Tortola, St Barts St Vincent as well as the ABC islands which we love. It was more expensive than the usual Caribbean Cruise but we are fans of Oceania. Indeed the service is superior to most others, it was cruise number 36 for us. The inside cabin was pretty ...
For its final winter in the Caribbean, some cabins on the 1200 passenger Oceania Riviera have had a facelift. We just completed 19 days on Riviera visiting eastern and western Caribbean ports, and some of the changes stand out.
The ports may not be what you recall. At San Juan, Puerto Rico the Riviera tied up at a great location, a short walk from the historic tourist area. Puerto Plata in the ...
Being able to visit Antarctica and experience the adventure from the comfort of a luxury ship was fantastic. NCLH (Oceania's parent company) spent years developing this program and assembled a world-class team to interpret what we were seeing so we got the most out of our time there. They offered excellent programs every day and were available for one-on-one conversations throughout the voyage. ...
We are experienced travelers on both ocean and river cruises as well as independent travel over the past 20 years. This was our fourth cruise with Oceania, we did two before COVID and one after; but this was the first on Marina. We selected this cruise because of the itinerary which included the fjords of southern Chile and Antarctica. Our previous cruises with Oceania were on the smaller ships ...
We wanted the experience of a smaller ship. The help did a wonderful job! They were so attentive in the buffet area, and so friendly too! We looked forward to the specialty restaurants but were disappointed. I had pad thai and can get better at our local restaurant. On several occasions, the food was not served hot, not even the soup! The cafe near the pool made really good, hot, burgers! One of ...