The stateroom had an older look to it; definitely not as modern as some of the other ships I've been aboard. The cabin was smaller than expected, leaving you with very little floor space to move around in. The closets and storage were quite limited and didn't provide enough drawers to put all your clothes and items in. This forced us to use the internal shelving within the closets, which were difficult to see and access items. The bathroom was small but acceptable considering the size of the room. Furthermore, since they didn't have a speaker inside the room, it was near impossible to hear any announcements that were being made if you were inside your room. Read entire member review >>
The cabin was in a great central location was just fine for what we needed.
There was slightly less storage than we have had in cabins before but we managed to put everything away much needed on longer cruises and the suitcases store nicely under the bed .
Please note that it is directly above tender boats so on tender days its quite noisy when they start lowering boats quite early ! Read entire member review >>
We were very pleased with the cabin for the first 6 dayst Our steward was polite and helpful. Shortly after we departed from Na Trang, as the ship be can to roll in moderate seas, noticeable, regular squeaking and tapping sounds came from the balcony door frame. I called Customer Services and they sent a mechanic to have a look. Cabin 9080 is just above where a forward tender boat is stowed. The beam for the fwd hoist was directly under our balcony floor. I was wondering if the noise was related to this beam and hoist after the tender was used at Na Trang.
He spent 30 min trying to trace the source of the noise. A few hours later I got a call from Guest Services who said there was absolutely nothing they could do at sea and there was no other balcony cabin available. That evening they sent us Champaign, chocolates and a apology letter. The noises continued for two nights but only affected our sleep slightly, so I was OK with that.
For the next two days and nights, after leaving Na Dang, the sea became rough and the noise became much louder, more of a metallic grating and cracking. So we did not get much sleep at all, even using earplugs.
At Hong Kong after exiting the ship we were standing in a taxi queue talking to a couple who had a Deck 10 midship balcony cabin. They said they had empty cabins on either side of them and there was no noise there.
My conclusion is that Guest Services on the Star are incompetent. All they had to do was check for these empty cabins. They had 4 days to do this, but they were just too lazy.
If this was a hotel I would have checked out immediately but on a ship you are trapped and totally reliant on the integrity of Guest Services, which in this case failed badly.
In the NCL survey I was sent several weeks ago I complained about this and there has been no reply, which has come as no surprise. Read entire member review >>
Quite a bit smaller than anticipated. Decent size closet with a few shelves inside it. Three small drawers next to vanity table and one very small table under the tv. Also, one very small bedside table. The other side of the bed has a very small little loveseat. Barely enough room for two. Hubby is over 6 feet so didn't leave much room for me. A small table in front of loveseat, barely able to hold morning coffee and pastry tray. Bathroom is also very small, little toilet compartment. Shower has adjustable pole so can make taller. Main section has one small shelf above the sink and another smaller double shelf under sink. Garbage takes up under the sink area. TV is small and remote is not user friendly! There was a small coffee pot that makes one cup of coffee at a time. Had to rearrange to use it as there is only one outlet in room. Balcony had two chairs and a small table. Sadly, we didn't get to use it as often as we had hoped, hit some rainy days. Read entire member review >>
Very small. Nice balcony. Larger than the ones on the newer ships. Bathroom, especially toilet area, was TINY. I'd probably go for a mini suit or better next time. Great selection of movies playing in the room. All the current flix. Read entire member review >>
Our cabin was fine - the usual. It was very clean and our cabin steward Hopeton was very attentive to our every need. However, our bed was extremely uncomfortable and we ended up with sore backs - never had an uncomfortable bed on a cruise before. It was a fairly quiet cabin which was great. Read entire member review >>
Great cabin..a little small compared to Carnival but the balcony helped. Only one plug in that we could find. Bathroom was set up nicely. It was truly midship so kind of far from both elevators but that was my boo boo. Read entire member review >>
The cabin was the best I've had on a ship! I couldn't believe the size of the shower. I always over-pack and there was enough room for me to put my stuff away. The balcony was on the size needed for two chairs and a table - On a previous cruised I had a balcony in the AFT section so I was spoiled with the size and had lounge chairs and regular chairs. Read entire member review >>
Hardest bed ever! Made my bones ache. Could do away with the coffee table so it would be easier to move to balcony. Room was kept clean throughout the journey. anything over 1 week would suggest mini suite. Read entire member review >>
Average mid ship balcony room. Getting dated, but clean and tidy. Bed was a little uncomfortable but our room steward fixed that in a hurry by bringing us an extra foam padding for the mattress. World of difference! Read entire member review >>
Deck 10, mid ship port side balcony.
No problem finding space for the two of us, three or more might be crowded.
Nice bathroom layout with separate shower and toilet areas.
Comfortable bed and good climate control.
Well stocked and maintained by our cabin steward, Juan.
Loved the balcony!!
(Only con was that the TV was fuzzy and in a very awkward location) Read entire member review >>
A bit tight. Having a balcony helped ease this. Drawer space for clothes is lacking; shelves in closet helped but so dark it was hard to see one's clothes.
Shower stall in cabin was very roomy but the room for the toilet was cramped at best. A tall person would have a real issue with leg/knee room. Read entire member review >>
The cabin was fine my only complaint was the small doorway to the toilet. The steward was very he friendly and met all are needs. We only got the towel animals for the middle part of the cruise. My wife has a weak spot for those kind of things along with the chocolate. Read entire member review >>
The cabin was at least 36 square feet smaller than similar balcony staterooms on the NCL Dawn. Otherwise, it was comfortable and had a pass through door to the adjoining stateroom occupied by our traveling companions. Because of the reduced square footage, our door opened completely while our companions did not as the room appeared to be about 6 inches shorter than ours. Read entire member review >>
Our cabin was a standard balcony on deck 10, midship. We had no complaints about it--it was clean and comfortable. After being used to the RCL shower cubicles, it was nice to have a rectangular shower. We had noise from the screaming children across the hall but other than that there was little noise from above, below, or next door. In contrast to the RCL and Carnival cruises we’ve taken, the room steward never introduced himself and never wore his nametag so I never did learn his name, nor did he learn ours. I’m not a stuffy person who expects to be greeted by name but you really notice how impersonal service can be when you aren’t. Read entire member review >>
The state rooms are a bit dated, we got a balcony room to have some air, it was at the front of the boat, so lots of movement. But with the wind the carpet billows, very strange! For the room "connected" to the fancy suite at the front of the boat i would have expected a better kept up room. Lots of dings and bangs, dirty balcony floor.Our steward was amazing and made wonderful towel animals. Read entire member review >>
Cabin has everything you need. Quite small but well designed. Plenty of space for storage but I was glad I took extra clothes hangers although you could probably ask for more. Cases go under the bed. Coffee machine and mini bar. Nice balcony with 2 chairs and a table. Very little noise except from people passing by. Bed was comfortable. Read entire member review >>
Cabin handy for main staircase and getting to restaurants - is under the end of the market cafe, so if you are a light sleeper, you will hear the noises of furniture moving late at night as it is cleaned Read entire member review >>
Great balcony in a quiet mid ship location away from stairs/elevators. Plenty of storage and I liked how the bathroom was divided into thirds - shower, sink, toilet for privacy. Read entire member review >>
Room 10090 with balcony. Perfect location. We went to deck 6 and 12 most of the time and could easily walk. Also this seemed to be a good place on the ship when we were in rough water. Our room did not seem to have the rocking that other places on the boat had. Read entire member review >>
Cabin was sufficient. Enough space to store clothes. Nice size shower, otherwise a small bathroom. Location was fine. We did hear noise from the theatre but it stopped about 10 p.m. every night. Read entire member review >>
10636 We immediately went to our cabin as we wanted to see what the balcony stateroom would be like. Very nice, clean and adequate stateroom. Nicely appointed with plenty of closet and drawer space. Bed looked to be overly large with plenty of pillows. Mini bar, tv, beach towels were also present. I particularly liked the way the bathroom was laid out with two sliding doors (one for the shower, center compartment with sink, one for the actual head.) One nice surprise was a $50. complimentary on board credit from NCL as a "Welcome Aboard" present. The room was also exceptionally clean. Read entire member review >>
Cabins 10568 and 10570 adjoining. Comfortable for two. Comfortable beds. Smallish bathroom with shower only. Plenty of storage space. Balcony really only big enough for one. Seemed walls were thin for we could hear everything our neighbours said. Read entire member review >>
Quiet location, centrally located to everything on the ship. Private balcony with great view. Bed is a bit hard. TV is a bit old. Not a lot of drawers (only 3) but lots of shelf space within the closet and plenty of cubbies to store everything from your luggage. Read entire member review >>
Cabins are small, as would be expected, but with plenty of storage. It was a comfortable room, but we could not enjoy the balcony because of smokers next to us. This has happened on all but one of our NCL cruises. We don't get what we pay for with a balcony, yet we enjoyed it so much on the few occasions when we could use it. NCL needs to address this problem. Non-smokers should not have to limit the use of property they paid for because their smoke can't be confined to their area. They should be required to smoke only in their rooms. Read entire member review >>
Cabin 10622 was a BA room. Our Steward was excellent. He introduced himself as soon as we arrived. The cabin was kept immaculate during our trip. It was smaller than some of the other Norwegian ships, but adequate. The closet was smaller than the Jewel, but we had no problem putting things away. We travel with soft luggage, so we had no problem storing it under the bed. There were two electric outlets in the room, but we travel ith a electric outlet strip to charge our electronics. Read entire member review >>
Cabin # 9678 had a broken hinge in the closet...we reported it...This time our steward did not introduce himself at the beginning...He did a good job though...
The noise level in the dining rooms are a bit laud...This made dinner time with our grandson very difficult...so we did not always eat together... Read entire member review >>
Small stateroom with little storage, tiny bathroom, balcony was much smaller that shown in photos, with the railing above over half of it, glass was very dirty, people on the next balcony were smokers and the smoke drifted into our balcony and cabin when the door was open, there were paint drips all over the floor and cheap patio furniture, however it had a great view of the ocean! Read entire member review >>
It was tiny, when the little love seat was folded down into a bed for our daughter we couldn't even get to the balcony. Beds very hard, especially the fold out. The bathroom was nice, decent size. The closet space was decent as well. We enjoyed the movies on their movie channel which streamed movies that have just come out on video but the TV was laughable, a very old 13" CRT!! Read entire member review >>
Cabin: Balcony, mid-ship, port, 10th floor. This room was PERFECT location. Great for elevators and easy access. Port side is great for this cruise, only one day without land view. Bathroom: Best of 3 cruises. More room, nice tile, nice sink. Clean. If you're tall you'll find the toilet area to be short and may consider upgrade to mini-suite where bathrooms are deeper. Ship provided good Shampoo, not-so-good liquid soap, no conditioner in stall shower. No tub but larger shower than last 2 ships I was on, and great shower head. Water system is great and water tastes great, no need for bottled. (I didn't believe it because I'm so picky about water, but it was true.) Furniture: Smart design = room under bed for our suitcases. Closet was smallish but had lots of shelves and options and met our needs for three. It was tight, but it worked. Angled cuts, mirrors, and a chair without a back (stool) made for more walking space. Only one plug, bring a power strip or splitter if you have more than one device. (Cameras, cell phones, etc.) Hair dryer was fine. Beds: Queen was a bit hard, but OK. Pillows were good, bedding was good. Fold-out bed for my daughter was HARD AS A ROCK. I'm not sure how she could stand it... it would have killed by back and neck. She is 15 and sleeps on the floor sometimes "just because"... she had no complaints. LOL. If I had to sleep on that I would have been miserable without a foam pad. Cleanliness: I'm picky about this. Bathroom was all tile, which make it easier to clean, and it was very clean. Changing out rooms they missed a french fry under the bed and the slider had "finger writing" of hearts from the prior passenger. After we got the room it was cleaned very well each day. Our attendant said he was just back from time off so I have to guess he didn't prepare the room... without us asking windows were clean and fry was gone after the first cleaning. Room attendant: Outstanding! Friendly, great service. We did tip a couple of extra dollars... he left us robes and pool towels without us asking, and great towel animals. He knew our schedule and turned down our room early. A few times I left out cash on accident and it was never touched. He called us by first name, always smiled, and quickly met any requests we had. Balcony: A very small balcony, smaller than on most ships. But, large enough for 2 chairs and met our needs. BRING GOOD BINOCULARS. We brought some cheesy ones thinking we wouldn't need them. We were fighting over them and wished we had three good pair. TV: Horrible little 13" old tube TV. I don't care much about a Us: Husband (37), self (42), and 15-year old daughter. We live in northern CA; we drove and parked. This is our 3rd cruise, our 1st on NCL.
Boarding: We arrived at the parking structure at 10:00, and they wouldn't let us park in "cruise parking" until 10:30. They did give us the option to wait in some open spaces that faced the port and ship until they were ready for us. However, I'm glad we arrived early. We used Republic Parking and paid $140 for the week. https://www.rpnw.com/seattle/fuel/ There were cheaper options, but for those you have to wait for a shuttle and it only saves $20-40. This garage is right across the pier and has nice elevators, luggage service, and a Sky-Bridge that walks you across to the NCL cruise lobby. It was worth it. The check-in process was so fast that I found myself fumbling to fill out forms and pull out passports. They got us checked in and gave us a number to wait for our group to be called. We were "11," the first group was "10." When we boarded at 11:30 there was still no line for those going through check in. I would suggest you arrive as early as possible.
Ship: Not as grand and beautiful as other ships I've seen... but very nice. The atrium and main pool deck were nice and I thought they provided nice seating and atmosphere. My daughter loved the water slides. I liked the staggered stair-type seating at the pool. I liked the varied art in the stairwells. I saw a few places that could have been dressed up better, but overall it was fine and in most places very nice.
Cabin: Balcony, mid-ship, port, 10th floor. This room was PERFECT location. Great for elevators and easy access. Port side is great for this cruise, only one day without land view. Bathroom: Best of 3 cruises. (More room, nice tile, nice sink. Clean. If you're tall you'll find the toilet area to be short and may consider upgrade to mini-suite where bathrooms are deeper. Ship provided good shampoo, not-so-good liquid soap, and no conditioner. No tub but larger shower than last two ships I was on, and great shower head. Water system is great and water tastes great, no need for bottled. (I didn't believe it because I'm so picky about water, but it was true.) Furniture: Smart design = room under bed for our suitcases. Closet was smallish but had lots of shelves and options and met our needs for three. It was tight, but it worked. Angled cuts, mirrors, and a chair without a back (stool) made for more walking space. Only one plug, bring a power strip or splitter if you have more than one device. (Cameras, cell phones, etc.) Hair dryer was fine. Beds: Queen was a bit hard, but OK. Pillows were good, bedding was good. Fold-out bed for my daughter was HARD AS A ROCK. I'm not sure how she could stand it... it would have killed by back and neck. She is 15 and sleeps on the floor sometimes "just because"... she had no complaints. LOL. If I had to sleep on that I would have been miserable without a foam pad. Cleanliness: I'm picky about this. Bathroom was all tile, which makes it easier to clean, and it was very clean. Changing out rooms they missed a french fry under the bed and the slider had "finger writing" of hearts from the prior passenger. After we got the room it was cleaned very well each day. Our attendant said he was just back from time off so I have to guess he didn't prepare the room... without us asking windows were clean and fry was gone after the first cleaning. Room attendant: Outstanding! Friendly, great service. We did tip a couple of extra dollars each night... he left us robes and pool towels without us asking, and great towel animals. He knew our schedule and turned down our room early. A few times I left out cash on accident and it was never touched. He called us by first name, always smiled, and quickly met any requests we had. Balcony: A very small balcony, smaller than on most ships. But, large enough for 2 chairs and met our needs. BRING GOOD BINOCULARS. We brought some cheesy ones thinking we wouldn't need them. We were fighting over them and wished we had three good pair. TV: Horrible little 13" old tube. I don't care much about a TV on a cruise, but it did seem a bit ridiculous to have such an old and little TV. I do like to refer to the ship's channel that gives you information such as current location, time, miles sailed from and to next port, temperature of air and water, speed of vessel, sea condition and wave height. With volume up you can also hear ship's announcements. I know many people use the front bow camera for light. Even with window or balcony if you close the curtains for sleeps it's really dark. They had a few channels with movies and one with TV shows. We didn't care about watching TV but if you do you won't be happy with tiny screen or old TV.
Tip: Bring a small digital clock. There's not one in the room. I knew this and thought I'd just use my cell but it was a hassle to climb over the bed and go pick it up every time I wanted to see the time. I thought I wouldn't care.. I mean, we're on vacation, who cares about time? But, if you want to go to dinner/shows/activities/ports of call... you will care. I wish I would have followed advice of others and brought a clock that you can see in the dark and across the room. Read entire member review >>
Closets were small, soap trays in shower did not work, carpet wrinkled and worn, beds need to be replaced, smoking needs to be limited to one side of the ship only or only in the lounges,could have our balcony door open because of smoke from the next door balcony always coming in. Read entire member review >>
The smallest balcony I have ever seen. Hardly enough room to walk from the door to the balcony. Balcony seemed small by comparison too. Also don't prefer a closed in balcony. Carpet was quite dated. Read entire member review >>
Cabin: Balcony Cabin midship on Deck 10. The cabin is laid out very well with plenty of storage for 3 people, if everyone picks up after themselves ;-). The bathroom is quite roomy with a separate door for the toilet and shower area. This speeds up getting ready in the morning and at night. The balcony has 2 large chairs, one reclining and a small table. I spent most nights out there reading at the end of the day. The bed and roll out couch were very comfy and I LOVE the crisp white sheets and duvets. There is safe that held ALL of our electronics and valuables. A small refrigerator is useful when you ask your Room Steward to empty it when you embark. There is a small vanity table with ample lighting, powerful blow dryer and extra plug for charging electronics. Each side of the large bed has a very bright light. A table and chair sit near the balcony under the TV. shelf. All in all the layout and amenities were great. Read entire member review >>
Cabin was fine. There were 3 of us, and after turn down it did feel like that the room was one big bed. Balcony is real nice - our first time having one. Ample room and nice to have fresh air in the room all the time.
Location on ship is good - about halfway between forward and midship stairs/elevator - so quick to get to buffet and theater/casino. Read entire member review >>
Good location. Port side of the ship gets good views on this itinerary. The bed was miserably hard. There is only one outlet in the bathroom and one in the main cabin. Balcony is small but OK. Read entire member review >>
Balcony cabin was a little smaller than anticipated as was the balcony itself. However, it turned out to be completely adequate and comfortable. Plenty of towels, never ran out of hot water, closet space adequate, ample mirrors and amenities. Each evening our bed was turned down with a towel-made decor (folded delightfully to represent some animal: snail, turtle, etc.)
Location of our cabin was just right in terms of easy access to wherever we might go on the ship. No negatives. Read entire member review >>
Well laid out; bathroom was roomier that some we have been on; somewhat adequate storage space. Balcony was small but also adequate for 2 people. Seemed to be well maintained. Good location. Might want to consider a bigger television with more channels. Read entire member review >>
Our cabin was okay. The door came off the shower while I was in it but I could re-track it myself. Maintenance WD40'd the screeching drawers the first day. I was glad our cabin was no wear near mid ship because the noise levels were so high from the open Atrium entertainment. I like that the space under the bed was usable for suitcases and storage of life jackets. Read entire member review >>
Our cabin was 9658 and was a connecting cabin to 9060. We traveled with another couple so it was nice to open the door when we wanted and close it when we wanted. We loved the separate poop room so I could shower while hubby did his business. The cabin was laid out nicely but seemed a bit smaller than other balcony cabins we have stayed in on other lines. The bed was not very comfortable but the pillows were great. It would be nice if they updated the T.V.'s to something bigger and not so old. We did not incur any noise from other cabins or hear any music from anywhere. The only noises we had to deal with was the loud creaking of the cabin when we were in 12-18 foot swells for 3 days. Just bring ear plugs and you should be fine. We would stay in the same room again for sure! Read entire member review >>
Our BA balcony cabin was kept immaculate. Our room stewards were Victor and Merianne. There were plenty of hangers, drawers and cabinets to keep our belongings. We had towel animals every night except the first evening. We did have some squeaking noises when the seas got a little rough. Not certain where they were coming from. Read entire member review >>
We had a 9th floor balcony close to mid-ship. The problem with the room is it had 2 twin beds instead of 1 queen bed. We slid the two beds together but you could still feel the crack between the two beds. the room was very small but I guess when all you do is sleep in there it does not need to be big. The balcony was kind of nice but again too small since you could not fold out both chairs to lay down on the balcony. You could not even fold one down all the way. Read entire member review >>
The sofa bed was too small and way too hard for the third person, plus it was right next to the big bed so you couldn't move to get to the balcony once it was open. Bathrooms were great but we would have liked to have the extra room elsewhere. Storage was ample. Balcony for 2 is fine but does not accomdate a third person. Read entire member review >>
Loved this location. Surprised that crew would allow the passengers across the hall from us to park their baby stroller in the hall all week. The halls are pretty narrow for that. Design flaw: It would be nice if the light switch for the bathroom were inside the bathroom instead of outside. Then at night, you can go in, shut the door, then turn on the light. As it is, you wake others up as light floods into the cabin from the bathroom when you open the door. We emptied the fridge (the little bottles of liquor, cans of soda, etc.) to have room for what we wanted to put in there, but then those bottles and cans took up valuable shelf space. Since we weren't going to use any of them, we'd have liked a way to just be rid of them for the week. Read entire member review >>
Room 10570 - closet missing hangers, towel service sporadic, definite smell in hall of cigarette smoke, worse smell in room. Perfect for seeing sunsets on the way back to Los Angelos. Read entire member review >>
The room was clean, seemed to have new carpets, etc. I did have to put a couple of paper shimmies into the ceiling and wall to try to make it a little quieter. The drain in the sink was broken. It was hard to remove the plug without a tool. Read entire member review >>
We had a balcony room (Category BB, 9th deck, Rm 9612) and really liked the location. It was on the same level as the internet cafe, which was great for us. It was relatively centrally located and not too much rocking. It reminded my wife of an RV. The bathroom was small, but adequate with liquid soap and shampoo and a bottle of lotion. The shower was a Grohe more typical of a European hotel (separate temperature (in C) and volume controls). The bed was tolerable, but not very comfortable, even by hotel standards. There is a small hotel safe, but we couldn't open it, so we never used it. The view of the mountains while on the ship is nice, but not spectacular since the ship is so far from land.
They do housekeeping twice per day. In the evening, we got a bulletin with the next day's events. We also got a towel folded into a cute elephant.
You hear lots of safety messages at the beginning. It may sound old, but is valuable for new cruisers, e.g., don't burn candles or throw cigarettes overboard.
It was nice to have a balcony room in two ways: (1) it was fun to take pictures of the ports as we came into port, and (2) being between Floors 8 and 11 means we didn't have to walk too many stairs to get to things. The restaurants are on Decks 6, 7, 8, and 12, the shows are on Deck 12, and the pool, fitness center, and sports activities are on Decks 12, 13, and 14. The wireless hotspots were on Decks 7, 8, 9, and 12.
We found one US and one UK electrical receptacle. Bring a power strip and/or extension cord and maybe a foreign adapter if you plan to charge more than one item.
There is no self-service laundry on the ship, but plenty of places to hang clothes, so you can do laundry in the sink, pay for NCL to do it, or bring enough clothes for the whole trip.
If you plan to drink alcohol, you are stuck buying it onboard, but if you plan to drink soda, buy some in the originating city to bring on board. Otherwise, learn to drink water, juice, coffee, tea, and hot chocolate. Read entire member review >>
Well arranged, balcony was a little small. The chairs on the balcony were recliners that you didn't have room to recline on. Good storage. Needs better bath products. Liked the dispenser, but needs conditioner. Read entire member review >>
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