This was the worst vacation I’ve ever experienced. I was told I didn’t have the free at sea package on the first day, then they wanted to charge me $1800 dollars more to have it added on. I definitely purchased the drink package when I booked but was told I didn’t. Then on day 2 we were turned away for our dinner reservation due to a time zone change that we were unaware of so we were an hour late ...
My wife and I have been on 17 cruises including this one. On Carnival, Royal Caribbean, Holland America Line, Cunard, Viking and 4 previous NCL cruises. This one was the worst.
Lines:There were lines for everything. We had to wait at least 1 hr before a show in line to get into the theater. We couldn't even get into cavern club due to no seats yet the Spiegel tent was unused for most of the ...
This was my and my wife’s tenth cruise on NCL and was our favorite cruise line until this cruise. I started having reservations about this ship as well as the Prima after reading reviews. A lot of the complaints that people had didn’t really bother me, but I was concerned about some.
The good. We had balcony on deck 11, it was good. The housekeeper was excellent, never had to wait for room to ...
I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again.
The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...
The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...
The cruise went to some great places and we did excursions , unusually for us , and on the whole they were good. NCL are noisy ships and we always get a spa pass as that is the only place inside you can sit to have a view out of the front of the boat. Entertainment is varied and some is good some less so, food is generally good. Seated drinks service is always patchy, do they have a lot of people ...
This has to be the worst cruise I have ever been on in my life! First of all it is very dirty like some of the areas wasn’t clean at all and has dirt on them or stains and in our cabin room there was a straight up cockroach we found, only one luckily and we called guest services but they did nothing to help us. Another thing is that some of the workers on there are rude, specifically one bartender ...
As others have said, lines, lines, and more lines. Want a drink - long line (average 20 minutes). Want to eat - good luck getting in any of the sit down restaurants - 45 minute wait the one time we went, 40 minute wait the second time. The app was about useless - not rhyme or reason to what you are "allowed to book" and what you aren't. You have to show up at least 30-40 minute before a show to ...
Where do I begin:
Bad food, lack of dining space, high prices for everything including tips and surcharges. Two good restaurants: The buffet and Murano (with additional charges, expensive). The room (family room) had a drop down bunk bed. Had to get onto the bed sideways. Room very tight to move around; no real place to sit down! Safe inacessible for a short person (I am 4-11 1/2). ...
Went on this cruise because we had been on the Jade before and it was really fantastic.Hmmm well not any more really disappointing, the food was just awful and very repetitive,hardly any choice,there was just nothing that I could say I enjoyed.its really sad as I was really looking forward to it.
All the staff seemed fed up as though they didn’t want to be there,I was not happy as the toilet ...