Norwegian Romantic Cruises Reviews

We started off on the wrong foot. Our airfare was included, BUT - Norwegian had my son and grandson on one flight and my daughter in law and granddaughter on a different flight! When we called NCL was very curt and said that we should have read the terms of our "contract" - which allowed them to book whatever airfare thy wanted. Really lousy customer service! Our travel agent felt so bad that she ...

I came because it is a family cruise from a convenient port. Staff were all attentive and polite. The cabin was as expected for an interior cabin. Service in the restaurants was wonderful and most of the meals were very good. My main complaint is the premium unlimited Wi-Fi. I paid $179. It did not work for 3 days. When I complained I was given a refund for only one day. The internet manager ...

We had a horrible experience with the service and the scams they run to get you to pay extra for everything. From the pool being shut down for 3 days, the rock wall not opening at all the entire week, the 2 hours to tender from bar harbor back to the boat because they didn't have enough tenders running, the arcade package scam, the extra charges they add to your bill for the spa, the room service ...

We were looking for a cruise to sail through ports on the Baltic Sea and thought we had found a good deal through NCL. How wrong we were. We thought this was going to be a great cruise but were sadly disappointed and now regret our next cruise with NCL. If we had known now how terrible the food and entertainment was going to be, we would not have booked our Alaskan cruise with NCL. The ...

First of all we knew this was an older & smaller ship, this is awhy we chose the Sun for this particular vacation. I am a mom to four kids and safety is a huge concern of mine. We requested a correctly fitting life preserver for my youngest child prior to setting sail. We were told that the cabin stewards were extremely busy with suitcases and we would have to wait. Okay. No life jacket was ...

This cruise ship is VERY small which probably attributes to its many disappointing features. I will start by saying our room & bathroom were clean. We upgraded to a stateroom with a window which ended being on the same floor as the jogging track resulting in several people walking by our window. They closed the track from 8 pm - 8 am however workers would be pressure washing the track very ...

Chose the cruise for its Alaskan itinerary, and because we had enjoyed our Pride of America Hawaiian cruise several years ago. This ship is more luxurious, but we preferred the informality of the POA. The first problem we encountered was upon entering our cabin with an "oceanview picture window". The window was filthy with rust and salt spray between the panes, so the "view" was very ...

I am not new to cruising, but I am new to NCL. The reason this cruise was chosen was that my friends had booked a graduation cruise for their son and invited me to tag along. They are not new to NCL, but after this recent experience, will likely be looking elsewhere. Embarkation: Admittedly, I'm a little spoiled. I usually book at least a junior suite on Royal, so I have expedited check-in. ...

Next to impossible to pick a start of where to begin. I will try to hit all key points. The pools were over packed the whole day every day. The children’s pool goes from 5-6 feet deep. How many children out there are that tall other than the very few teens that were in the boat? The food wasn’t bad but some places there was over an hour wait to get food without even getting the natural “ ...

First let me say that it's been 3 1/2 years (b4 COVID) since we last cruised. We had a cruise scheduled in Jan 2022 (out of New Orleans) but NCL cancelled it a few days before we were scheduled to go. So this cruise was almost like going for the first time. We chose the Sky because of its size. The previous 8 cruises we took were all on mega ships (Encore, Joy, Bliss, Epic). Although the mega ...