We have just disembarked from the Norwegian Getaway after our cruise from Venice to Athens. It was my husband and I sailing and our 2 and 5 year old daughters.
We started off the holiday with a wonderful few days in Venice and then on the final day we caught the train from Trieste down to Venice with many other NCL passengers. When we arrived we very quickly realised that there were very few ...
We chose this cruise because of the variety of locations that the ship was going to be visiting. We booked our holiday, but with days to go, the itinerary changed.... drastically. Almost every day the time in port was shortened by 2 hrs or more. This left us with no chance to spend any quality time in port.
They cancelled our stop in mykanos altogether because of choppy waves, yet 2 other ...
We chose this cruise for the ports of call. To begin, they cancelled our overnight in Istanbul before departing. The time in the ports were cut short because the cruise excursions never left on time. There was always and hour or two hour delay to get off the ship due to the unorganized shore excursion personnel. It was a joke.
So instead of adding time to our excursions we were just short ...
Well, I believed Norweigen is a reputable cruise line, but not this time. I knew the crew did their best. They were polite. Hard working and offered free entertainment. Service Dept was always short staff. Ogot my specialty dinner back. Food was okay but housekeeping can be better as we had to pay $20. per day mandatory. Sometimes it was done before dinner time.
What upset me most the ...
I want to bring to your attention the disappointing experience my family and I encountered during our recent NCL Getaway cruise departing on July 12, 2023. Despite having high expectations based on the itinerary, our journey was marred by missed ports, shortened port stays, and subpar customer service. I feel compelled to share these grievances in order to shed light on NCL's ...
We just returned from our Alaskan cruise departing July 10, 2023. We felt it was very good. The STAFF throughout the ship were amazing. Constantly cleaning up after everyone with a smile on their face and courteous and friendly the whole time. FOOD: The buffet was pretty good and had a variety of options including European cold cuts and cheeses as well as Indian food options. Homemade crepes were ...
Norwegian was unwilling to offer restitution in any way when contacted regarding our wretched experience with them. They eventually offered an onboard credit (useless since we will NEVER sail with them again) when we filed a BBB complaint. In an effort to prevent others from the same experience and financial disappointment, I am sharing my survey responses to NCL below:
Part one:
A top ...
While we haven't been on a cruise for about five years, my husband and I have been avid cruisers for many years. We have cruised on most of the major lines and a couple of the smaller ones. Norwegian has been our line of choice for our last several cruises. We had just found them to be outstanding on food, service, comfort and entertainment.
With that being said, now all I can say is "what the ...
We sailed on the Norwegian Escape for the second time (the first one was 4 years ago) and I was very disappointed with the service and the low quality this ship provided. Im usually nit good at complaining and see for the positive side , but this ship did not have . Lets start with the drinking package , since everyone is on it , the drinks are horrible made , of course the bartenders don't care , ...
This is a very detailed review.
PROS
DINING
1. Cagney’s Steakhouse is excellent. The service is superb. The meats are succulent. There isn’t a miss on that menu. Not one.
2. Jefferson’s Bistro is also outstanding with a tremendous variety to choose from. The service is great too!
3. The Liberty main dining room is lavishly and impressively decorated in an American theme. There is ...