What an experience on the Epic. I booked a family balcony and got an obstructed view with no way to see the ocean. There are only a few of these balconies but there is not a different room type for these. I tried to change rooms and was told no. I explained the room type does not say it’s an obstructed view and they said “ I will write a report and get back to you”. 6 days on ship and no follow ...
This has to be the worst cruise I have ever been on in my life! First of all it is very dirty like some of the areas wasn’t clean at all and has dirt on them or stains and in our cabin room there was a straight up cockroach we found, only one luckily and we called guest services but they did nothing to help us. Another thing is that some of the workers on there are rude, specifically one bartender ...
As others have said, lines, lines, and more lines. Want a drink - long line (average 20 minutes). Want to eat - good luck getting in any of the sit down restaurants - 45 minute wait the one time we went, 40 minute wait the second time. The app was about useless - not rhyme or reason to what you are "allowed to book" and what you aren't. You have to show up at least 30-40 minute before a show to ...
I highly recommend the escape for your next or very first cruise. I had my very first cruise on this ship and the staff were super friendly and helpful. Jack the cruise director and his staff were super engaged with passengers which made going to different events very enjoyable. I recommend booking the Mexican cuisine workshop and tasting at Playa Mia in Cozumel it was my favorite excursion that I ...
Our housekeeper, wait staff Rakeesh and Rama, waitress from LA Cucinda I believe she is from Panama very professional and Stephen, and our cruise director Jack awesome ppl. The groups and shows were fantastic. We shall cruise again on this cruise ship and its line. I would love to have seen more shows to attend, however overall we were pleased with most of all departments being courteous and ...
This is our 4th Norwegian cruise and my husband and I have cruised 30+ times. We decided to take another Norwegian cruise, after the past two years of not so great of an experience on Carnival. Overall, we enjoyed ourselves and had a lovely time.
*Food was delicious and expertly prepared; including on the buffet. Food on our past two cruises with Carnival was truly terrible / some inedible ...
My husband and I cruise often with NCL. This was our second time on the Escape. It was my sister and brother-in-law's first cruise on NCL. They were impressed with the ship, staff, and overall activities.
My sister and I have Celiac disease and must be on a gluten-free diet. As always, I requested a gluten-free diet. I never had a problem until this cruise. At the Cruise Critic Meet and Greet, ...
Long lines at all bar locations, not enough wait staff on deck causing long lines for beverages which reduced the value of the beverage package. Bottled water was not part of the bar/beverage package.
Show reservations were needed for Burn the Floor but were not made obvious or clear.
Ran out of some beverages (beer, daiquiris, mud slides etc.)
Room had fluid leak on the carpeted floor ...
We have cruised on Royal Caribbean, Carnival and Holland America cruise lines. This was our first time on Norwegian and sadly it will be the last. We booked it to celebrate our 20th anniversary and having heard good things about Norwegian Cruise lines we were very excited to experience it. Unfortunately, we were really disappointed not only in the ship but the overall experience was ...
DO NOT TRAVEL ON THE EPIC!!!!! I have been on 9 cruises, this is my first Norwegian. It was by far the worst cruise ship I have ever been on. I booked July 31, 2023 for the cruise that left January 28, 2024. That is 6 MONTHS ahead. Requested a balcony room. I traveled with 20 friends. All but 4 of us got a traditional nice balcony. 4 of us (2 cabins) got this (see pic). This is not a balcony! I ...