We took the family of 11 on a Thanksgiving Cruise. We paid $200.00 per cabin to have "priority embarkation and debarkation"...HAH! do not fall for this ruse. We were the only people that knew this...the staff didn't know this, it meant nothing to the cruise staff and in fact, it hindered us getting on board. When we tried to board, the staff said priority boarding did not apply out side of the ...
Having previously sailed on NCL Bliss,earlier this year, we expected a similarly awesome experience. On the Joy, it was good, but not awesome.
Embarkation was disorganized and slow. Boarding the ship was delayed due to norovirus on the prior two sailings, so the process was incredibly tedious. Arrived at the port to find a queue winding around and stretching all the way around the building. ...
We chose this cruise because they were offering free beverage package as well as free flights and specialty dinners. I did not realize they were also charging 3 times as much for the cruise so that one is on me.
Once we got our airline information I noticed that even though the ship returned to port at 7 AM our flight from LAX did not leave until 10:30 PM and we were not scheduled to arrive ...
I cruised the Norwegian Joy the week of December 1-8, 2019. To avoid this being a super duper long review, I’m going to touch the highlights.
The Bad
SMS International Shore Operations was the company facilitating the embarkation process at the dock. They are the most unprofessional group of people I have ever witnessed. It took 3 hours to get onboard and for some 5-6 hours - the longest of ...
I chose this cruise because it was a free cruise offered from the local casino. The room I was provided was the farther possible walk from any elevator. Because of the location, the noise level was intolerable. I was unable to sleep most nights because of loud banging metal noises throughout the night. We could also hear the loud toilets flushing all around us. The ship was overcrowded and ...
I won this cruise. I LOVED this cruise. My go to people were at the atrium bar in 6th floor...Mateo, Leo, Sal and even Bruce were top shelf like the liquor they serve. I felt like royalty when I went to the bar. Our every want or need readily anticipated ...patience with us when we were demanding were met with a smile or joke each and everytime. We felt like family when we went there. Very ...
My friend actually won this cruise and asked me to go with her. I was thrilled to have this opportunity to enjoy this beautiful ship and meet new friends along the way. I was a little shocked when we were boarding the ship and they handed us a piece of paper that explained the situation regarding the nonavirus but was quickly calmed by the explanation of them scrubbing down the ship before we ...
I’ve been on 4 cruises,3 lines, this is the first with NCL. Family of 15 ages 5-70. 5 families, 6 rooms. 4 rooms paid priority access.
2 days before the cruise we received a text stating boarding time has changed. No reason why. Day before the cruise we drove 7 hours to LA. That evening groups wrote about Norovirus on current 15 day cruise. Morning of we went to the cruise terminal. letters ...
I have been on many cruises and now 4 with Norwegian. This was by far my worst experience. Boarding was extremely unorganized and very frustrating. Our room didn’t get cleaned two of the days we were there even though we put the make up room light on. No more towel animals. Footloose show was not very good. Buffet was unorganized and slow. The ship just recently had an outbreak and they had ...
Our recent trip aboard NCL Joy was a horrible disappointment. Getting onboarding was a disorganized mess with long lines and no one to communicate what was going on. Then we find out that the ship had the Norovirus. The ship was constantly being cleaned. Our room steward was hard to get a hold of and didn't answer the phone. Our toilet went out and once fixed had a horrible odor the entire trip. ...