Norwegian Gem Canada & New England Cruise Reviews

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Norwegian Gem

Member Rating

70% Loved It

Cruise Critic Rating

4.5 Editor's Rating
128 Norwegian Gem Canada & New England Cruise Reviews
Cruiser rating
Excellent
55
Very Good
40
Average
19
Poor
11
Terrible
1
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Romantic Cruises
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Senior Cruises
11
First-Time Cruisers
First-Time Cruisers
8
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
RichardandMark
Member Since 2009
2 reviews
312 forum posts
3 helpful votes
Mother Nature played a big part in this cruise,,,,she let us know who was boss in Peggy's Cove and calmed down later when she was satisfied. We had a group of 6....we LOVED every moment of the Cruise,,,partly because we were together,,,and ... Read more
NorthernHiro
Member Since 2012
2 reviews
30 forum posts
2 helpful votes
This cruise was a fantastic value in terms of what we paid for cabin & gratuities. We took Amtrak from Buffalo to Penn Station, which was fun, relaxing and much less expensive than flying. We are 50 & 51 years old, fit, active, ... Read more
GailSPI
Member Since 2001
1 review
1 forum post
2 helpful votes
Sailed October 2016
We chose this cruise because we love Norwegian and the freestyle dining and because we wanted to go to New England and Canada in the fall. Upon arrival at the port we were given Canadian customs forms to fill out as we moved along the ... Read more
FrenchieMomma
Member Since 2016
1 review
5 forum posts
6 helpful votes
Sailed October 2016
This was our 30th anniversary trip and it was wonderful even if not perfect. We planned this trip with taking "zero excursions" and just enjoying the historic past of each port city - We were not disappointed. NYC is a ... Read more
kitscruises
Member Since 2016
1 review
4 helpful votes
Sailed October 2016
Our travel agent suggested this cruise line/ship when I expressed interest in a "Fall Foliage Tour" to Canada from Manhattan. From the moment we arrived in the port, we were disappointed. Horrendously long wait-time and lines at ... Read more
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singram
Member Since 2016
1 review
1 helpful vote
Sailed October 2016
we spent three nights in New York before embarking on the norwegian Gem,everything went smooth at the port we were onboard within 30mins,as soon as we arrived ,we was shown where to have lunch while our cases were brought on.Our cabin was ... Read more
readingtricks
Member Since 2016
1 review
I love travelling with NCL, and am confident they will do their best to change any negative experience I may have while sailing. The officers on this ship are beyone excellent. They engage personally with passengers, go out of their way to ... Read more
Locksheath
Member Since 2013
1 review
15 forum posts
2 helpful votes
Sailed October 2016
Would rate this as a 4+ Rather than just a 4 Will try to cover lots of points 1. Check in, luggage taken efficiently, in NY, in line for about 20 mins then quickly processed and on board, as we had drinks package was to be worth it ... Read more
alai64
Member Since 2014
1 review
13 forum posts
1 helpful vote
Sailed October 2016
My husband and I had a wonderful time on the Gem. We love the intimacy of the smaller ships. I would like to preface this review with the fact that we were staying in The Haven so my review is primarily based on the staff and services we ... Read more
Marga18
Member Since 2015
2 reviews
133 forum posts
1 helpful vote
Sailed October 2016
We had a very nice week, part of it was of course due to the fantastic late summer weather that we had. The ship has just the right size for us, not too big but not small either. Our roll call meet and greet was great fun, not only for us ... Read more
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ic32teeth
Member Since 2010
1 review
4 helpful votes
Sailed October 2016
I have sailed with two other cruise ship companies and this by far was the best. Next best was Princess. Stayed in Balcony stateroom that was always clean. Room was smaller than other cruise ships we have been on but had a good size ... Read more
Laaschjp
Member Since 2016
1 review
3 helpful votes
Sailed October 2016
We decided to celebrate our 50th anniversary by taking a cruise. Since this was our first cruise, I did a lot of research and Norwegian seemed the best fit because it provided options. The overall cruise exceeded our expectations. The ... Read more
bread fruite
Member Since 2016
1 review
2 helpful votes
Sailed October 2016
we wanted to see fall leaves, we just got back from our cruise, the food was good and the bar drinks were done right best lemon drop , ship was very clean , our room min suite was clean and very nice, deck 11 right near ... Read more
roxies10
Member Since 2006
1 review
31 forum posts
3 helpful votes
Highly attentive staff - very eager to please and accommodate. The Second City shows were lots of fun. The entertainment was --- entertaining. I enjoyed access to the walking deck - got in lots of steps each day. Our cabin steward, ... Read more
optiman32
Member Since 2011
4 reviews
133 forum posts
Sailed September 2016
We cruised aboard the GEM Sept 24 - Oct 1 and we had a fabulous time. We found the crew to be very helpful and the food was great. Now to be fair we were suite passengers in Cabin 15500 so we did get treated very special. The Haven lap ... Read more
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c breeze
Member Since 2003
2 reviews
976 forum posts
Sailed September 2016
We have been on this itinerary and ship several times and have always enjoyed it. The recent refurbishment of public areas give the ship a more tasteful decor, however the "spinner" chairs in the Spinaker Lounge and other ... Read more
amvalentino
Member Since 2016
1 review
2 helpful votes
Sailed September 2016
Had an enjoyable time on the cruise. Everything on the ship was extremely clean and neat. No trash left anywhere. Staff was awesome. The weather was chilly windy and overcast most of the time so outdoor activities such as the pool ... Read more
rberke
Member Since 2016
1 review
1 helpful vote
Sailed September 2016
The overall cruise was excellent. The N.Y. Manhattan Terminal can use improvement. Embarking was crowded with long lines but they did move.It took us about 45 minutes but friends who arrived 30 minutes earlier said it took them 20 ... Read more
jotjot
Member Since 2010
2 reviews
4 forum posts
3 helpful votes
Sailed September 2016
No lox at breakfast buffet like always before now some kind of concoction instead ,this is a small example of how everything on the ship has changed . The review before had it right "nickle and dime you". Main dinning room menu ... Read more
YardleyGolfer
Member Since 2016
1 review
3 helpful votes
Sailed September 2016
I chose this cruise as part of a casino junket. Rooms and bathrooms are very small. Food at buffet was terrible every day. Tried to order their specialty dining program in advance and they did not honor their advertisement because they ... Read more
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ilovesushi
Member Since 2011
1 review
86 forum posts
2 helpful votes
Sailed September 2016
The service on this ship was the very best I have ever experienced. Additionally, all of the staff were very friendly. We did not eat in the buffet but dined in all but one of the specialty restaurants - each was wonderful - food, ... Read more
bdflight74a
Member Since 2014
3 reviews
7 helpful votes
Sailed September 2016
My wife and I have travelled this itinerary for the past 7 years. Our trip this year was somewhat disheartening. The balcony cabin and cabin steward were good, although the steward was fully aware of the free laundry services we were ... Read more
Tarutter
Member Since 2016
1 review
7 helpful votes
Sailed September 2016
We've used NCL three times in the past 10 years & have been very happy with them. That is until they started their FREE choice program (I.e. Unlimited beverages, specialty dining, Internet or excursion discounts). It's my opinion ... Read more
maryoking
Member Since 2016
1 review
6 helpful votes
Sailed September 2016
I had hoped to pick the time the leaves would be colorful; however, New England/Canada leaves don't appear to start changing colors until early October. We also chose this cruise because getting to and from New York City is a non-stop ... Read more
drumming cruisers
Member Since 2012
8 reviews
97 forum posts
2 helpful votes
NYC - crazy! UN was in session with President Obama in town, then a bombing the morning we were going to get on cruise. Couldn't get a taxi from hotel! Concierge called, so did bellmen. Finally decided to walk to pier. Thank goodness our ... Read more
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