Just returned from this cruise. It was terrible. It should have been cancelled but NCL put greed first. They put us at risk of Coronavirus by allowing people on board who may have it. Only allowed to dock at 2 of the 7 ports on the itinerary. Spent 6 days at sea. Also 1 of the 2 ports was Sihanoukville in Cambodia. Nobody would ever want to go there on vacation... absolutely filthy. Only reason ...
We were looking forward to a sught-seeing tour around Asia taking in Singapore, Thailand, Vietnam and Hong Kong
Before ever getting on board NCL had cancelled Hong Kong and Ha Long Bay due to Coronavirus
Enjoyed Singapore. Were advised at boarding that the itinerary had changed and that instead of sailing to Hong Kong we would be returning to Singapore so would need to change our flights ...
We chose this cruise for it's Southern Caribbean stops. It's a very big ship and with that are challenges different than other cruise ships. From the start, things were weird. We had 11 people in 4 cabins working with an NCL agent to reserve. We saw that friends and family travel free - not so much. We understand that there's a per person fee, but we found that to get 4 people in a room, we ...
The handling of the above cruise by NCL and the treatment of the passengers was wholly abysmal.
This was not caused by one or two issues but a series of poor decisions, communication failures, and what can not be explained away by anything but corporate greed.
This all started with the news that the Corona Virus was impacting travel to Southeast Asia. Many airlines and cruise companies were ...
I wanted to do this cruise as it was to celebrate our 5oth wedding anniversay.
We were thinking of cancelling due to the virus in China but were told that there would be no refund. So we went on the cruise. We were not told about the changes until we were in our 2nd day. some were told before. The entertainment was disappointing. The last show was good. The food was ok. Our cabin was good and ...
Itinerary, sadly because of the Coronavirus they changed itinerary before we got on board but did not advise explain why. Was concerned at the outset and wanted to cancel but was advised we would lose our money. 5 ports have been missed, 4 in Vietnam and naturally Hong Kong. Just bobbing along. They also stopped at Cambodia and made us pay an extortionate amount for visa. Worst port I have ...
First off, embarkation was awesome! We arrived at the San Juan Port at 12:30 p.m. Got in line, dumped our checked bags, got to the main hall, NCL cards, on the ship, up to the 15th floor and had an ice cold bevvy in our hands by 1:40 p.m. – 70 minutes total – start to finish – awesome!
We went to the 70’s Party – a total riot! The trio from Quebec decked out in full 70’s Hair, Clothing and ...
I chose this cruise for its itinerary, many nice good ports. Food is pretty good, most of the people are nice. This is a pretty large ship but it’s like being in a marathon wherever you go. I like cruising for the nighttime options, you can usually walk around to different bars and shows throughout the evening and find what you like, not here, everything is packed, nowhere to sit or watch a show ...
We used Go Puerto Rico. They were waiting for us at the airport with our name on a placard. We stayed in Old San Juan PR the night before we embarked in a small Boutique BNB called 352 Guesthouse run by lovely and helpful people. They scored our luggage until we were ready to go to the port. Fantastic service! Great rooftop area. Old town is like an old European city, cobbled narrow street. ...
3 more Vietnamese ports cancelled as docking was refused due to passengers and crew having been on board who had been to Hongkong. Other ships were allowed to dock. A very expensive time at sea with the potential of having been exposed to the novel corona virus. Captain was hiding and left it to guest relations to deal with unhappy customers. NCL refusing to accept responsibility. Have upped offer ...