This is my third cruise ever and first with NCL. Had high hopes and expectations after only cruising with Carnival in the past. This cruise went to Key West, FL and Havana, Cuba. IMPORTANT to know…This is touted as one day in Key West and two days in Havana, IT IS NOT. Having left port at 4 pm on Sunday, it arrived at Key West at 1pm on Monday and we were to be back on the boat by 6pm to set ...
No Lobster at all. Was told they do not serve it any longer
Martini at dinner only on the 8th floor. Why would I not be able to get a drink at dinner? Insane
No Make up mirror available
No shrimp cocktail anywhere. Was told they will not serve it any longer. Unacceptable
Wait staff just plain not accommodating to my wants and needs in main dining room.
Room floors were worn and ...
Freestyle everything. Open bar. Upgrade to Cagneys for one night. Didn’t have to sign for anything. Staff outstanding. Cleanliness of ship outstanding. Very organized. Never waited for anything. Disembarkation well organized and quick. Can’t say enough positive about this cruise. Will do again. Used our balcony quite frequently. Did not go to shows. Did not do excursions. Took a taxi ...
Norwegian Sky needs more renovation. Cabin was in sad shape. Food had little taste. Buffet was mass quantity of the same food every day. Cuba needs to be seen on a misson not on a tour bus. Tour operator knew the party line, however, the 6 hr. tour is a waste to spend an hour at a cigar/rum store, 2.5+ hours at lunch (waiting for other buses to show up) with bland food and no talent dancers, and ...
My wife chose this cruise as she wanted to visit Havana, Cuba. We arrived the morning of departure but didn't check in at the boat until 1pm. Lines were just getting busy. They moved quickly and we were on board after about 15-20 minutes inside the terminal getting our room keys/info. Make sure to have all your paperwork/reservation info and your passports ready to go when you get in line. ...
Apparently, being from the Northeast, I was unaware of a delightful thing known as a “swarm of love bugs”. They were positively everywhere. Inside, outside, in staterooms and dining rooms. Some even survived for several days.
Needless to say, the first day was shockingly bad.
I am not sure what could have been done differently, but this was outrageously bad.
Key West is a lovely place. ...
Went on Key West-Cuba cruise as part of a group.. Very disappointed with customer service both on board and contact with company. First day they closed the pool all day due to love bug infestation as well as Great Outdoors Cafe but did have it ready by Day 2.. Had "handicap accessible" room which was fine-our room attendant was wonderful. Chose the 3 night specialty dining pkg. as one of our ...
Wife and I have been on 10 or 15 NCL cruises and we liked them all except this one. Food was not up to par. The shows were poor. The cruise director was poor but the assistant cruise director was excellent. The piano bars were very good. Cabin was small but OK. Room Stewart was terrible. He never vacuumed the carpet for the entire four day cruise.
The waiters were very good. NCL never ...
We booked this cruise at last second and got a very good deal UBP and 6 nights dining in premium restaurants. This was our 4th cruise with NCL and 30th overall. We had no major complaints other than the Art Auction on the 2nd day of the cruise.
Food in premium restaurants was hit or miss. Cagneys, Teppanyaki and Le Bistro were all great. Moderno and LaCucina were average at best. ...
We did this same itinerary last thanksgiving on the NCL Pearl- Cozumel, Costa Maya, Roatan, Belize- and loved it, so we repeated it for the diving. We booked the Breakaway as the Pearl went to the Mediterranean Sea. Service, dining, entertainment were great on the Pearl, not on the Breakaway. Our room Stewardess was not up to par- washcloths, hand towels and bath mats were taken and never ...