I am finding it hard to give this cruise 3 stars, but I am an optimistic person and made the best of what we had.
The bad: Norwegian booked our airline and put us on a redeye with a layover in the middle of the night arriving In the morning. We had a five-year-old with us so this wasnt ideal but it is what it is, we did it. We had a quick bus to the cruise terminal. The entire computer system ...
This was our 12th NCL cruise in the past 17 years and I must say the level of customer service has dropped considerably over those years. Much of the shortfalls on this particular cruise had to do with the weather which, of course, NCL could do nothing about, especially our having to be caught in Hurricane Pablo and a Tropical Storm! What I would have expected though is that they have a lot of ...
This was a 19-day cruise from Copenhagen to New Orleans, with stops in England, France, Ireland, Azores (cancelled), Bermuda, Great Stirrup Cay and Miami. For the first time, this ship ended the transatlantic cruise in New Orleans. This was our third cruise on the Getaway, but the first after its spring drydock. It was our first Transatlantic cruise. The trip was quite memorable for many ...
We went with several couples. This ship is too large to be organized. I sensed some of the crew was not trained in their jobs. Have only been on one other NCL cruise. This cruise was the worst of the 10 cruises we have been on. Would not recommend a large ship.
Staff was generally good although the Margaritaville restaurant experience was as bad as any restaurant experience ever. Horrible ...
My husband and I are seasoned travelers but have only taken three cruises all with competitors (Carnival, Princess and Cunard) prior to booking this cruise. We were attracted to this cruise because of our desire to experience a transatlantic cruise, the specific itinerary and the fact that it debarked in New Orleans. Their “free style” sales pitch also seemed to resonate with our travel ...
WE choose this cruise because of the interesting itinerary. Been on lots of NCL cruise and this ship was so flawed.
NOW the smoke issue. The ship is stale with smoke and there were not that many people smoking now. The Casino is in the middle of the ship and the smoke goes everywhere on Deck 6,7, and 8. You can't go to most restaurants in the area without the smell of smoke.
SO ...
Stayed at the Marriott Copenhagen for 5 nights.
5-10 min walk to Tivoli
Not close to any restaurants so we ate breakfast at the Marriott.
No decaf coffee found in Copenhagen. Due to dietary restrictions, I cannot have caffeine.
I chose this transatlantic cruise because of the itinerary.
Pros: midship balcony room well maintained.
Steward was pleasant and efficient. ...
We chose this cruise to visit places we had never been. We spent extra time in Copenhagen and enjoyed our visit there. The ship was very nice, clean and well maintained and all of the crew were gracious and helpful. The restaurants on the ship were good but the food in the buffet was so good that we chose to eat in the buffet most of the time.
The excursions are not worth the money or ...
Ship was nice with a good mix of people age wise More kids we think due to fall break
Service was inconsistent in main dining rooms Didn't take any packages Wish we did But why pay well over 100 per meal Per couple ?
Room attendant wonderful Extra space in mini suite bath was very nice
Smoke filled casino that permeated to other areas a real downer Shops were minimal ...
The lines, noise and crowds were terrible. For example, the organization of the immigration clearance in Miami was terrible and unforgivable. We shuffled in line for an hour and a half, for no reason, to get to the immigration desk. I calculated about 400 people in the queue in the main bay alone. Why, when they were only processing about five people per minute? Why run a line from the ...