The embarking and disembarking went very smoothly. The staff of the ship were very friendly and extremely helpful. The shows were great, especially Alex Yost the singer and Alex Ortiz the comedian. The Legends in concert was very good too.
Our main complaints were the food wasn’t up to par in any of the restaurants and the same things were in the buffet all week.
The activities were also ...
What a great itinerary and we loved sailing out of Boston.
This was our least favorite food of any cruise we have been on. Dry, lacked flavor, cafeteria quality desserts in the MDR. It’s enough to deter us from NCL again. Service was great.
Things were kept pretty clean throughout the ship except that public bathrooms could have used a little more attention.
Entertainment was so-so. In ...
This cruise was put together by a friend in celebration of her husband's life (he passed last year). I have never been so disappointed in a ship/cruise as I was this time. And we have cruised over 10 times on various lines. The major problem was that our hot water kept going off so cold showers were the only option until the plumber got there - 3 TIMES! Then the toilet in our cabin started to ...
I chose this cruise because I didn’t want to fly to do a cruise with a 2 year old. They had a “gupppy room” which is 10x 7ft closet with dirty playmats (ABC ones). They had like 20 plastic balls and one plastic horse. It was very hard to find and is next to a High Voltage closet. It was an absolute joke! Also on the ferry to st George that NCL provides, they would not allow those with strollers to ...
The cruise was excellent. The food was amazing in all complimentary restaurants. Water, iced tea, lemonade, fruit punch, coffee, tea, and hot chocolate were all included. Our cabin steward Supardi was great - all the staff were so helpful. I have only a few complaints: 1) We really loved the Seaside Duo, they were phenomenal and we tried to catch every show. They performend in the atrium mostly ...
I want to start this review off by saying that we were incredibly happy with the service onboard. The crew always stopped to talk or say hi, and always made guests feel comfortable. Personally, my favorite part was our room Steward Iris. She was so kind and made sure to take care of us through the entire time of our vacation. She always stopped to talk or answer a question. The shows and ...
Boarding wasn't as easy as in the past, we got to the counter quickly but the person there was very confused. This annoyed the guys as they don't have my patience. She was obviously new as she did all our information multiple times, but was in the wrong screen each time, frustrating yes but she was trying very hard to get us on board.
We planned this trip since 2019 but covid hit and it was ...
We chose this cruise for my adult son. We haven't been on NCL since a disastrous cruise in 2008.
Embarkation was smooth. We were on the ship quickly. Headed to Summer Palace and had a very nice lunch while waiting for cabins to be open.
We were in cabin 101**, a handicapped accessible inside that was very nice. Our cabin steward was Jonathan. I thought I would like the once a day service ...
Ncl’s dawn is a logistical nightmare with basic cruise processes. The one tendering port process ran an average of 2 hours late and we were unable to go into dublin after our tour as a result of ncl’s incompetence. Ncl knows how many passengers fit into a tender, how many guests are onboard, how many guests are on ncl tours, and what time they are scheduled to depart. Using only 3 tenders that ...
We chose this ship because of the ports and the fact that we have sailed on the Norwegian Jewel many times and it was absolutely wonderful. We assumed that this would be of the same quality. We are so wrong.
We were told by the embarkation agent that our priority boarding was not available and we had to get into the long slow line to get on. So much for Platinum Level of loyalty. After more ...