We have taken several Pacific Coastal cruises. We really like the itinerary since we live in the LA area.
The embarkation is the worst I have ever seen. We spent several hours in the Canada Place terminal. We arrived 30 minutes before the start of check-in (18:30). It was 20:45 when we finally got on board. We spent most of the time standing on our feet in a line to be admitted to the check-in ...
My husband purchased this cruise for me as a holiday gift - we love cruising, and have cruised several times with NCL. The fact that Jersey Boys (one of my favorite musicals) was on-board was the proverbial icing on the cake! We were excited!
We flew into Vancouver late the night before, with the expectation of boarding the boat in the late afternoon. We enjoyed the sites, ate a really good ...
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management blamed the tides on our loading problems, which was ridiculous because tide conditions are posted months in advance. Our ship came up empty from Seattle and had ...
not enough info given to guests --- we were told while traveling to Victoria that we would stay overnight in Victoria and not going to Seattle was not right. not enough to do in Victoria , could have stayed over night in San Francisco.
Trying to get in a restaurant to eat was impossible tables open all over but told you need reservations, but none were avalilable.( We were in the Haven so we ...
I had high hopes for this cruise since some friends of ours took it just a few months ago. Unfortunately, my husband and I were a bit disappointed. I have cruised many times on different liners and have always been in awe of the friendly smiling crew. This cruise was very limited on that. We were not greeted with smiles, some of the bar staff were rude, some of the servers in the restaurants ...
The Good
- Beautiful ship, great colors & decoration
- Explorer lounge on deck 15 very nice
- Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ship were pleasant.
- The cabin steward did a decent job.
- Disembarkation was good since we did not have to clear customs. It started early.
The ...
Our first Norwegian cruise but it will not be the last. the refitted Jewel was a pleasure, the sky lounge, multiple bars and sitting areas allowed us to view Alaska as we sailed by and hang out as a multi-generational family. The entertainment was outstanding, especially Ana and Vlad and the Circus Bijou. The food was great, plenty f choice in the buffet, the Irish bar had a great selection as ...
Beautiful ship and attentive crew. Comfortable stateroom. Good food, entertainment, amenities, etc. for just about any interest and taste. Theater shows were high-quality plus the go-kart track was a blast. Go figure - Getting back into pingpong was an unexpected bonus.
All of the good stuff had a terrible downside. Poor communication of key information such as boarding/disembarkation was ...
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. The ship was originally scheduled to board at 7PM. The original cruise documents said boarding could begin an hour earlier (6PM). However, this changed the day of ...
Original itinerary was 6-Nights Vancouver-Seattle-Victoria-at sea-San Francisco-at sea-Los Angeles, but we ended up staying in Vancouver for two nights, two days in Victoria, then at sea skipping Seattle-San Francisco-at sea-Los Angeles. If we had known we couldn't even board the ship until after 7:00 pm on the embarkation, and would be staying in Vancouver for two nights, we could have saved ...