Norwegian Alaska Cruise Reviews

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1,573 Norwegian Alaska Cruise Reviews
Cruiser rating
Excellent
711
Very Good
380
Average
229
Poor
146
Terrible
60
See reviews for
Family Cruises
Family Cruises
416
First-Time Cruisers
First-Time Cruisers
184
Romantic Cruises
Romantic Cruises
110
Senior Cruises
Senior Cruises
87
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
DISNEYMAMA18
Member Since 2010
1 review
59 forum posts
9 helpful votes
We just got off the Norwegian Pearl yesterday. After reading some of the reviews on this site and others, I admit I was nervous. My mind was put at ease very quickly. This cruise was great. The food was better than expected. We ... Read more
mg5415
Member Since 2008
1 review
25 forum posts
4 helpful votes
We decided to celebrate our 40th wedding anniversary with a cruise to Alaska. I am a review reader. . . .and soon narrowed it down to NCL mainly because of the Freestyle dining. We enjoyed eating when and where we wanted. And not having ... Read more
gtidan
Member Since 2005
2 reviews
63 forum posts
5 helpful votes
US.... My wife and I are in our mid-seventies.....middle class I suppose. This was a 'look back' cruise. Our very first cruise was to Alaska on the Norwegian Spirit back in '05. We considered it our best cruise and is still rated at ... Read more
GideonS
Member Since 2016
1 review
1 helpful vote
The food and service aboard ship were excellent! The beverage package really should include various special coffees, however, rather than just alcoholic drinks. We would have liked to have made more of the port-to-port runs during daylight ... Read more
ALdreamer
Member Since 2016
1 review
3 helpful votes
It was a fully Diamond points funded cruise to a destination we wanted to see. Alaska is an outstanding destination. The excursions were excellent. On board we were treated like royalty and had lovely, comfortable, clean accommodations. ... Read more
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DA to AK
Member Since 2016
1 review
4 helpful votes
Sailed August 2016
5 Star rating, with the understanding that the ship and itinerary were as we expected in terms of amenities and things to see in Alaska... but, the service of the crew far exceeded anything expected! The dining on the Sun is excellent, ... Read more
shankster
Member Since 2015
2 reviews
5 helpful votes
Sailed August 2016
Alaska was a "bucket list" thing for me so I did this cruise as a "Cruise Next" deal when I was on the Norwegian Getaway in the Caribbean. I originally booked a normal balcony cruise but after doing a little research, ... Read more
EliseC
Member Since 2016
1 review
1 forum post
2 helpful votes
We chose the Alaska cruise because we live in Florida and wanted to experience something completely different and far away. We chose Norwegian because we heard a lot of good things about them, and at the time we were looking to book, they ... Read more
karkenkapcia@gmail.com
Member Since 2016
1 review
7 helpful votes
Free Style dining and recommendation from friends. First of all we received notification of them cancelling our last port, Skagway, two days before leaving, because they had maintenance to do AFTER we sailed for 5 days. We had to come ... Read more
dguarisco
Member Since 2016
1 review
5 helpful votes
I wanted to make my wife's 50th birthday something she would remember! Well, thanks to NCL, it will be memorable....but not in a good way. 2 Days prior to sailing I receive a call from my travel agent informing me that Skagway was ... Read more
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Roc0503
Member Since 2016
1 review
2 helpful votes
Sailed August 2016
I have cruised other cruise lines before and was very disappointed with Norwegian. They canceled our port visit to Skagway, Alaska and only notified me 2 days before sailing. They were only going to give $100 onboard credit as ... Read more
madspenzie
Member Since 2016
1 review
5 helpful votes
Upon check in at the check in counter, at the port counter of the cruise line, the entire passengers was given a notice that due to an unexpected ship repair, the cruise ship will need to be back in Seattle port a day early. So they ... Read more
CurlySue2
Member Since 2016
1 review
5 helpful votes
BEWARE. Norwegian just completely cancelled our stop in Skagway, which we found out about on the second day of our cruise. Guest Services claimed that all guests were informed PRIOR to the trip (some guests stated they found out a day or 2 ... Read more
Pjpeveto
Member Since 2016
1 review
8 helpful votes
Sailed August 2016
I chose NCL based on a great cruise in Europe on NCL we took a couple of years ago. This cruise was very disappointing from several aspects. First, due to mechanical issues, they eliminated one of the Alaskan stops, Skagway, and ... Read more
jabi8236
Member Since 2016
1 review
1 forum post
8 helpful votes
Sailed August 2016
Do NOT book a cruise through Norwegian. We have cruised several times through various cruise lines and they have the worst customer service we have ever experienced. They canceled our port in Skagway and only let us know two days before ... Read more
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rockcreekfarms
Member Since 2016
1 review
5 helpful votes
I have never been on a cruise before so needless to say, we were very excited with high expectations. Needless to say, I was very disappointed in Norwegian. We started our tour on land in Fairbanks. We started our land tour with several ... Read more
Boston Pats Girl
Member Since 2016
1 review
2 helpful votes
This was a family cruise (13 people) and the trip to Alaska was indescribable. Leaving from Seattle was great. We arrived early to tour the area and experience a snapshot of Seattle. The embarkation process was welcoming and warm. The ship ... Read more
jazmom14
Member Since 2016
1 review
6 helpful votes
Sailed August 2016
Having sailed on Norwegian Cruise before didn't think twice about booking the Alaskan 12 land/cruise with Norwegian. However, experience on this cruise very disappointing compared to our first experience. We booked the l2 day land and ... Read more
57Kroozers
Member Since 2009
3 reviews
15 helpful votes
We did Alaska on NCL Star in 2011, but it was in May which was a little too cold. Wanted to do Alaska again but on a one-way from the North to South. NCL Sun - August 1 from Seward to Vancouver with stops in Icy Strait Point, Juneau, ... Read more
JimAbby
Member Since 2016
1 review
4 helpful votes
Trip to celebrate 30th wedding anniversary. While the destination was great, this ship had MANY shortcomings. Embarkation was relatively painless and received decent marks. Pretty much downhill from there. Bed linens were stained ... Read more
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GroupAlaska
Member Since 2015
1 review
8 forum posts
1 helpful vote
We chose this cruise because we were attending an event in Seattle, and we are so happy we did. We were traveling with 3 other couples and during the planning, someone suggested that instead of 4 cabins, we could all stay in The Haven's ... Read more
Cathyandsteveg
Member Since 2015
5 reviews
12 helpful votes
2016 July 30-Aug 7 Alaskan cruise We booked this cruise in July 2015 . We got a balcony room…and in doing so we got the liquor package free. I prepaid the gratuities, preordered all of our excursions, preordered the photo ... Read more
lchen428@gmail.com
Member Since 2016
1 review
3 helpful votes
The 7-Day Glacier Bay from Seattle cruise was my second cruise and first time cruising with NCL. I was impressed by level of service provided prior to, during, and after the cruise. Three weeks prior to the cruise data, I completed and ... Read more
nikestx
Member Since 2016
1 review
We chose this cruise because we heard great things about it, and because we wanted to go to Alaska. The ship was in great condition, and the staff were all helpful and friendly. We were very impressed by the entertainment onboard the ... Read more
mhwhidbey
Member Since 2016
1 review
3 helpful votes
We had no previous cruising experience so didn't know what to expect. We were pleasantly surprised. Embarkation and disembarkation were well organized, and took much less time than we envisioned upon arrival, given the high volume of ... Read more
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