Norwegian Alaska Cruise Reviews

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1,510 Norwegian Alaska Cruise Reviews

Cruiser rating
Excellent
691
Very Good
361
Average
218
Poor
143
Terrible
55
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Family Cruises
Family Cruises
398
First-Time Cruisers
First-Time Cruisers
184
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Romantic Cruises
102
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Senior Cruises
80
Rating Summary
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Value for Money
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EliseC
Member Since 2016
1 review
1 forum post
2 helpful votes
We chose the Alaska cruise because we live in Florida and wanted to experience something completely different and far away. We chose Norwegian because we heard a lot of good things about them, and at the time we were looking to book, they ... Read more
karkenkapcia@gmail.com
Member Since 2016
1 review
6 helpful votes
Free Style dining and recommendation from friends. First of all we received notification of them cancelling our last port, Skagway, two days before leaving, because they had maintenance to do AFTER we sailed for 5 days. We had to come ... Read more
dguarisco
Member Since 2016
1 review
3 helpful votes
I wanted to make my wife's 50th birthday something she would remember! Well, thanks to NCL, it will be memorable....but not in a good way. 2 Days prior to sailing I receive a call from my travel agent informing me that Skagway was ... Read more
Roc0503
Member Since 2016
1 review
2 helpful votes
Sailed August 2016
I have cruised other cruise lines before and was very disappointed with Norwegian. They canceled our port visit to Skagway, Alaska and only notified me 2 days before sailing. They were only going to give $100 onboard credit as ... Read more
madspenzie
Member Since 2016
1 review
4 helpful votes
Upon check in at the check in counter, at the port counter of the cruise line, the entire passengers was given a notice that due to an unexpected ship repair, the cruise ship will need to be back in Seattle port a day early. So they ... Read more

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CurlySue2
Member Since 2016
1 review
5 helpful votes
BEWARE. Norwegian just completely cancelled our stop in Skagway, which we found out about on the second day of our cruise. Guest Services claimed that all guests were informed PRIOR to the trip (some guests stated they found out a day or 2 ... Read more
Pjpeveto
Member Since 2016
1 review
7 helpful votes
Sailed August 2016
I chose NCL based on a great cruise in Europe on NCL we took a couple of years ago. This cruise was very disappointing from several aspects. First, due to mechanical issues, they eliminated one of the Alaskan stops, Skagway, and ... Read more
jabi8236
Member Since 2016
1 review
8 helpful votes
Sailed August 2016
Do NOT book a cruise through Norwegian. We have cruised several times through various cruise lines and they have the worst customer service we have ever experienced. They canceled our port in Skagway and only let us know two days before ... Read more
rockcreekfarms
Member Since 2016
1 review
3 helpful votes
I have never been on a cruise before so needless to say, we were very excited with high expectations. Needless to say, I was very disappointed in Norwegian. We started our tour on land in Fairbanks. We started our land tour with several ... Read more
Boston Pats Girl
Member Since 2016
1 review
2 helpful votes
This was a family cruise (13 people) and the trip to Alaska was indescribable. Leaving from Seattle was great. We arrived early to tour the area and experience a snapshot of Seattle. The embarkation process was welcoming and warm. The ship ... Read more

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jazmom14
Member Since 2016
1 review
6 helpful votes
Having sailed on Norwegian Cruise before didn't think twice about booking the Alaskan 12 land/cruise with Norwegian. However, experience on this cruise very disappointing compared to our first experience. We booked the l2 day land and ... Read more
57Kroozers
Member Since 2009
3 reviews
14 helpful votes
We did Alaska on NCL Star in 2011, but it was in May which was a little too cold. Wanted to do Alaska again but on a one-way from the North to South. NCL Sun - August 1 from Seward to Vancouver with stops in Icy Strait Point, Juneau, ... Read more
JimAbby
Member Since 2016
1 review
4 helpful votes
Trip to celebrate 30th wedding anniversary. While the destination was great, this ship had MANY shortcomings. Embarkation was relatively painless and received decent marks. Pretty much downhill from there. Bed linens were stained ... Read more
GroupAlaska
Member Since 2015
1 review
8 forum posts
1 helpful vote
We chose this cruise because we were attending an event in Seattle, and we are so happy we did. We were traveling with 3 other couples and during the planning, someone suggested that instead of 4 cabins, we could all stay in The Haven's ... Read more
Cathyandsteveg
Member Since 2015
5 reviews
11 helpful votes
2016 July 30-Aug 7 Alaskan cruise We booked this cruise in July 2015 . We got a balcony room…and in doing so we got the liquor package free. I prepaid the gratuities, preordered all of our excursions, preordered the photo ... Read more

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lchen428@gmail.com
Member Since 2016
1 review
3 helpful votes
The 7-Day Glacier Bay from Seattle cruise was my second cruise and first time cruising with NCL. I was impressed by level of service provided prior to, during, and after the cruise. Three weeks prior to the cruise data, I completed and ... Read more
mhwhidbey
Member Since 2016
1 review
2 helpful votes
We had no previous cruising experience so didn't know what to expect. We were pleasantly surprised. Embarkation and disembarkation were well organized, and took much less time than we envisioned upon arrival, given the high volume of ... Read more
Suzannec
Member Since 2011
6 reviews
3 helpful votes
A group of 14, family and friends, recently did the Alaska cruise aboard the Jewel and had a wonderful time. If you have this trip planned or are considering it, I can recommend it with confidence. This is my 6th cruise with my favorite ... Read more
Kevin R
Member Since 2016
1 review
4 helpful votes
Sailed July 2016
We had a wonderful time on the Norwegian Jewel! It started with leaving our car in a prepaid parking garage across the street from the cruise terminal, and then a very simple check-in process for boarding the ship. Our suitcase arrived to ... Read more
Narniaman
Member Since 2016
1 review
6 helpful votes
Staff: Very, very friendly and helpful. Food: Outstanding!! The buffet was consistently very, very good. . . including treats such as prime rib! The specialty restaurants were on par with a good restaurant you would find in a good ... Read more

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philleng
Member Since 2016
1 review
13 helpful votes
We loved our experience! The ship, and service, and food, and destinations were all great. Be warned - Norwegian is completely aggressive in trying to empty your wallet before the cruise is over. We made a game out of resisting the ... Read more
suzidc@yahoo.com
Member Since 2016
1 review
1 forum post
22 helpful votes
We had a wonderful vacation to Alaska aboard the Norwegian Jewel from 7/23/16-7/30/16. We sailed from and returned to Seattle. I wrote this because I read EVERYTHING there was before taking our cruise and there were somethings that I never ... Read more
ledaebel
Member Since 2015
2 reviews
38 forum posts
2 helpful votes
Our family group included 3 adults, 2 teens and 3 generations. We started a day early in Anchorage and took the Denali 11 day express. The Lakefront Hotel was lovely and helpful. Prices, of course for meals and such, were high but we ... Read more
wildcatwmn
Member Since 2004
2 reviews
56 forum posts
5 helpful votes
We thoroughly enjoyed this cruise. The sun is an older, smaller ship, but by nature of that, there were far less passengers, even at capacity and you never felt that it was crowded. In general it does not have a big "wow" factor ... Read more
Belle Lake
Member Since 2016
1 review
8 helpful votes
This was a 50 year wedding anniversary trip. The room was quiet, and the service was excellent. The food in the formal dining room was superb, and the buffet in the café was good with many choices for breakfast. All of the crew ... Read more

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