Family Penthouse with Balcony (SC): Norwegian Jewel Cabin Reviews

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Family Penthouse with Balcony Cabins

31 Reviews
These Penthouses are perfect for your whole family. Up to six guests can stay in these luxurious Penthouses that include a bedroom with a queen-size bed and a separate children's bedroom. In addition to the living area, dining area, private balcony and luxury bath with separate shower. Includes butler and concierge service.

Family Penthouse with Balcony (SC)
Decks: Deck 11
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Family Penthouse with Balcony Cabin Reviews
Cabin 11506
Nov 2016
As I mentioned, I upgraded to the two-bedroom family penthouse suite, as a surprise for my wife’s birthday. This upgrade came just four days before our departure. We were in Ruby Penthouse Suite 11506. This two bedroom family suite was amazing for our family of four. The kids had their own room and mom and dad had their own room. Our butler, Rodney, was amazing and really treated our family amazing. Took the time to get to know us, our likes and acted upon those likes throughout the week. He brought us sweet and salty snacks every afternoon and kept candy bowls of M&Ms and Gummy bears in our suite at all times. We also had room service several times throughout the week. Rodney would bring the food, setup the dining room table with a table cloth, napkins, etc. and set our food out. Bruno the Concierge was also great. We did not really need to use him a whole lot because we had already pre-booked everything prior to boarding but he was always around, very friendly and did help us with a couple of small items throughout the week. Our room Steward Raymundo was probably the best room steward I have ever experienced in my, now, 10 cruises. Our room was always clean and he always left something special for the kids. When making up the beds, he always laid out the kids stuffed animals in a special way on their pillows. The kids loved to come back to the room to find out what Raymundo had done with their stuffed animals that day. I do know one of the questions I had about the suite prior to departing was how many power outlets there were. Before leaving the last morning, I went through and counted. There are two outlets in the family room, three in the "kids" bedroom, two outlets in the "master" bath vanity and one on one of the night stands in the "master" bedroom. There are also USB outlets in the lights next to the master bed. I am sure many of you can imagine the amount of charging needed with our electronics these days. We never had an issue with charging anything. If anyone has any questions on the suite, please don’t hesitate to ask. I am happy to help!
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Cabin 11524
Oct 2016
The suite was very nice. We enjoyed having two bedrooms and bathrooms. All of us enjoyed taking a bath looking out the big windows to the ocean. The spa-like shower is also nice with great water pressure. The kids enjoyed the daily snacks the butler brought and the candy was a nice touch. Would highly recommend this type of room for families that enjoy having extra space to relax.
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Cabin 11524
Oct 2016
We ended up in a 2 bedroom family suite (a result of an upsale, a worthwhile phone call if you thinking about it) which resulted in us having my mom join us on the trip. The room itself is nice for a cruise ship, the space is precious onboard and the seating / couch area was nice. On the contrary there are some hiccups in the room, the "second bedroom" is merely a space for another couch to fold out. Once it folds down it takes the whole room, and it stays down the whole trip. The mattress in that room wasn't comfortable at all, even after adding a egg crate on top of it. Also in that room there is very little storage in that room, magnetic hooks might help hold extra jackets/shirts that don't fit in the small closet. Also we ended up sliding my moms luggage under our bed in the master as there wasn't room under the couch/bed. The second issue with the room is the master bathroom, first thing in there was the size of the head/toilet, its so tight you can't even turn around without bumping into the phone thats in there inadvertantly dialing to set up a wake up call... the second issue with the bathroom is the window between the balcony and the tub. If you are in the tub and someone is on the balcony (or even your neighbors are on theirs) they can look directly into the tub and shower area. Also if you are in port the shower faces directly out to the ocean or the port. My wife and mom did enjoy the lavazza coffee/espresso machine that was in the room. Ronald, our butler, and Dewa, our room steward, both did well and kept everything stocked. (Hopefully you like gummy bears and M&Ms because Ronald will keep you stocked up on them)
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Cabin 11030
Sep 2016
Just my husband and I stayed in this room. There was a ton of space of two people! I have stayed in this room category with 5 people before an even then I feel this is a lot of room. Cabin number 11030 is a good room. It is the last suite and it is almost in the middle of the ship. The only complaint is that during random times you can hear stomping above you. I heard it sometimes during the middle of the night. It was a little annoying at times. When I went to see what was above us it was two things, 1.) a ping pong table 2.) it looks like the stair case from 12 to 13 is around the area of the master bedroom. While it was annoying it didnt wreck our vacation just something to be aware of.
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Cabin 11024
Jun 2016
The Suite Life! By: Bonlifecoffee
We usually do balcony, but splurged for the suite and I'm not sure we can ever go back...it's an entirely different experience. The normally attentive service was amazing, the space was great, the bath, the dining table, it was another level of awesome!
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Cabin 11024/11030
Feb 2016
The cabins: two family suites (11024 and 11030) with four adults in one and five adults in the other. These cabins are an amazing layout. The master bedroom is generous with ample storage for two. The second bedroom has a pull out double bed (definitely needs the additional cushion you can request) and a pull down twin loft which was long enough for my 6'4" son. I would say you can comfortably fit two large adults or three smaller (normal) size adults in this room but it is cozy. The living room sofa also converts to a bed for a potential sixth guest. If you have fit four adults in an interior cabin - you would not feel crowded with six adults in this space although I have seen many reviews to the contrary.
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Cabin 11030
Jan 2016
Awesome room! Very spacious. The master bedroom and bathroom was also very nice. We loved this room, especially as a meeting room for our party.
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Cabin 11012
Sep 2015
Typical and well located 2 bedroom non-haven suite. The door is next to the elevator bay but we had no noise problems and it was very convenient especially to the theater below. We did have a couple of issues - odor in the toilet of the master bathroom which improved but never quite disappeared with the work of the crew, and a fire alarm which went on for 90 minutes while we were docked in Skagway before someone fixed it. What if it was a real alarm?
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Cabin 11530
Aug 2015
Photos and You Tube Videos don't do it justice! Luxurious and roomy. Was our honeymoon/family vacation. Two bedrooms. Our double sink bathroom had tub and separate shower each w/a picture window. Siting area had bar, frig, espresso maker, dining table, couch..balcony.
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Cabin 11024
May 2015
Trip of a Lifetime By: Sharon Thomson
Excellent cabin. Clean and spacious. Separate showers and bathrooms in each cabin. Very comfortable master bedroom bed although the pull out smaller bed in the second bedroom was a little hard. Nice to be able to have breakfast delivered to the cabin where sat at a table and chairs
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Cabin 11024
Mar 2015
Very nice suite, but not enough storage (drawers) if you have more than two in the cabin. Beds were ok. Did not use sofa bed, could not imagine having more than four in this cabin.The curtain between master bedroom and master bath was not adequate. Too much noise when trying to sleep with someone using the toilet or showering. Very little privacy if you are shy in the bath area.Great to have the extra bathroom available. It was bigger than most cabin baths.The master bathroom was very roomy with double sinks and lots of counter top. Loved the window in the shower and over tub. The master was very narrow, about two feet and long. Very good water pressure.Small balcony but big enough for two.Nice coffee maker with hot water for tea. Small refrigerator for drinks.No big problem with noise. A few chairs being dragged overhead was heard at times. Pretty quite most other times.
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Cabin 11518
Jan 2015
This is a fantastic suite with an amazing shower with several powerful shower heads. The painting above the bed of the naked lady should be changed, because after all this is a family suite. I would prefer the door to the toilet room be solid and not clear and frosted stripes.
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Cabin 11512
Nov 2014
Our cabin suited our family pretty well. It was a two room suite with a queen/king bed and two twins beds (one a bunk). The kids (11, 14) seemed to sleep well in their room. The room is a bit quirky as the windows from the balcony looks into the bath and shower of the master suite. You can pull down a shade, but it does not really block much from view. We used a towel to hang over and block the balcony view into the room. This particular room was also right under the exercise treadmills meaning that when people were running overhead you could hear the rhythmic thump thump. When the ship is being buffeted by the waves the room creaks in an interesting way as well. I liked the balcony though it is only one half of the cabin wide due to the fact that the bathtub in the master suite area is using the other balcony area. The bathroom in the master suite is nice and the walk in shower is a big plus. Plenty of electrical outlets and lighting.
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Cabin 11018
Sep 2014
Holy Cow! After cruising in this cabin, I will never be able to cruise in anything less again! The cabin was huge! My 6 year old loved her separate bedroom. The master bathroom was almost as big as an inside cabin. A huge tub, big shower, two sinks and plenty of space. The dining area was great. We played card games and ate our in-room service there. Four TV's, one in each living area meant we all got to watch what we wanted, when we wanted.. although the selection of channels was way too limited.
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Cabin 11518
Apr 2013
Better than ever By: stormcastle
Very nice accommodations--2 bedrooms and 2 baths. the master bedroom has a comfy queen size bed and a luxurious bath--the shower is absolutely luxurious. the 2nd bedroom is small and cozy with a small bathroom--perfect for kids or in this case, my mom. everything was in great shape. the balcony is not very big--but comfortable for 2 "lounge chairs" not full size chaise lounges. Some of the varnish needs retouching on the balcony. The master bath is fantastic--lots of room--a tub and shower, separate toilet, and double sinks. Lots of space. And I love the windows in the shower and tub areas--just be sure to pull the blinds down in port!! Only problem--the phone in the toilet cubicle was not in the best location--both hubby and I banged elbows on the phone. Great amount of storage--we never even used all of it.
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Cabin 11012
Apr 2013
Can see why these are first to book. Complete privacy for kids and adults and plenty of room w/ double vanity huge bathroom plus separate BR for kids. Shower w/ multiple jets and tub overlooking ocean are spectacular touches. Balcony a bit small for size of room but suitable. Great bar area and coffee maker is terrific. All in all a lot of cabin for the money and there's no chance we can settle for less going forward!
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Cabin 11530
May 2012
Fabulous By: JMRZ
The 2 bedroom suite is roomy & great for families traveling with small kids. The second bedroom has a daybed that opens to a double bed & has an upper single bunk. The second bedroom also has a separate bath w/shower. Enough space draw space & hanging space for small kids. It's a bit too small for older teens or adults though. The master bedroom is quite large with a queen size bed lots of draw space & big walk-in closet, huge master bath w/shower, separate whirlpool jet tub & double sink & large vanity w/hair dryer & T.V. On the wall by whirlpool tub. Huge D.R. with table & 4 chairs, bar, re-frig. & keurig coffee maker & dinnerware, cups utensils. Balcony is a bit on small side & not as big as the one on the Dawn w/the 2 bedroom suite but adequate & comfortable w/2 nice wicker chairs & ottoman & wicker table. Well worth the money for this suite if you are traveling w/kids
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Cabin 11506
Apr 2011
We stayed in cabin #11506 and it was a category AB, Penthouse but it was a 2 bedroom family suite. It was great. Nice balcony. Ample storage and closet space. Location not great- Too front for me though, a lot of movement in this suite. You felt everything! The room itself was beautiful.
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Cabin 11006
Feb 2011
Beautiful suite with great views, terrific bathroom layout, and ultra comfortable bed and linens.
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Cabin 11506
Jun 2008
Lots of storage, smaller size balcony, great window views from tub and shower, close to bridge viewing area
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