The cabin was fine. Booking was a little odd. When we booked this through Holland America the agent suggested that we book the cabin as a "run-of-the-ship" booking, so that we would be guaranteed a room of this category, but we would be able to have an upgrade possibility. Well, when you do this, you do not get a room assigned until 7-10 days BEFORE departure!
Lots of storage space for a 20 day cruise. There are no passenger-use laundry facilities- you have to use the ship's paid service. Read entire member review >>
The rooms are small but adequate. The setee (used as an extra bed for a third guest, I assume) was not particularly comfortable and was looking a little tired and worn.
The bathroom was very clean and in good order. Our cabin attendant, Putu, did an excellent job - above average and he went beyond what I expected. He truly made a difference in our cruise. Read entire member review >>
We booked this cruise in October 2015, BEFORE we had any first-hand experience of the Nieuw Amsterdam, and for our Alaska trip we decided to book a cabin with a verandah. We booked cabin 8157 which is located on the starboard side aft. With hindsight we should have booked a cabin on the port side, because our cabin was located immediately below the open-air smoking area set aside for nicotine addicts on deck 9. The weather in Alaska was cool and often wet, so that kept many people away from the smoking zone, but we were still subjected to fumes.
TIP: the ceilings of cabins in the aft part of deck 8 are suspended from deck 9 itself, so we would occasionally hear heavy footfalls or some crew activity as they moved deck furniture around. We imagine this would be much more noticeable in a warmer climate (the Caribbean or the Mediterranean) at all times of day because there will be more people on deck. Consequently, if we decided to book a verandah cabin for a future trip we would select one on the port side and on a lower deck.
This is perhaps best described as awkward. We are not seniors with mobility difficulties, and we are of normal size, but the layout of the cabin entry way left much to be desired and we actually preferred the layout of our inside cabin during our Panama Canal trip. These are some of our observations: the cabin door opens inwards onto a narrow entry way, while the bathroom door (located immediately inside the cabin on the right hand side) opens outwards into the same narrow area, so there is a potential for collision here if someone enters the cabin at the same time another person is emerging from the bathroom. We were surprised at this design, because it seems to be created to encourage injuries rather than prevent them.
The main storage spaces (wardrobe and clothes closets, and the small safe) are located on the left hand side of this narrow entry way opposite the bathroom (Note: left/right may be reversed in the port side cabins) and again, when opened these doors can interfere with the bathroom door and the main cabin door. We discovered that it was really impossible for two adults to occupy the narrow entry way simultaneously, even when entering or leaving the cabin. Illumination in this area is poor. TIP: check the deck plans and cabin layouts CAREFULLY, before you commit to booking. Read entire member review >>
Poor wardrobe position makes opening doors to wardrobe and bathroom difficult in such a narrow space.
Very poor balcony furniture with only one normal and one more comfortable rattan style chairs. Small table .. no footstool.
Paying the extra for a balcony means passengers want to spend time on it. in comfort. Read entire member review >>
Cabin location was excellent. Our stateroom was quiet even though there was a connecting door to the next cabin. There was plenty of storage for 19 days worth of clothing. The bathtub was a welcome addition to the bathroom. Cabin steward kept us stocked with ice & anything else we asked for. Read entire member review >>
Room was great. Temperature not so--either hot or freezing and nothing in between. My room was the highlight of my trip--peace and a good view in comfort. It saved the trip for me. My cabin steward was just wonderful. Again, the service crew saved the day NOT the HAL officers and crew. Read entire member review >>
A spacious enough, verandah cabin kept scrupulously clean by our stewards. We had a few issues with the A/C and the toilet, fixed immediately. The flat screen was large with availability of BBC, FOX, MSNBC and sport stations. Read entire member review >>
The verandah cabin provided plenty of room for storing our clothes and the cabin was always well kept by our steward. Comfortable bed and we enjoyed our verandah views and breakfasts in the room when we had an early itinerary planned. Read entire member review >>
Cabin was great, as promised, clean, nice, functional. This cabin in on the Navigation Deck, towards the front of the ship. Many people stated that they felt bad vibrations from this section of the ship, we did not experience any such issue, just the normal vibration of the ship when it starts up. No issues for us.
Verandah was great, can't live without it! There is a staff service room directly adjacent to this cabin. No issue for us, but the door opens and closes all night long with staff. Once in a while the staff are a little loud. This might be a concern if you are uber sensitive. This cabin is also directly under the Greenhouse Spa and the front of the Lido exit. No real noise except for some furniture arranging at the end of the day.
Room was well cleaned, and all our requests were promptly addressed. Read entire member review >>
The cabin was clean and spacious and the cabin attendant kept it that way without intruding. There was a little extra storage above the sleeper sofa, easily accessible to me but not to my wife; she's 4'9'", I'm 5'11". The sofa was showing its age. It was impossible to get the cushion on properly or to stay in place. Otherwise exceptional. During a 5 week dry dock they installed a new TV system and the crew was still learning how to operate it. In cabin movies were very good and plentiful, with new movies added almost daily. Read entire member review >>
The cabin was fine. It was small, but I really liked the balcony. I was irritated at the location. Our cabin was at the extreme end (aft) of the ship. We were told before we left that were upgraded to a "VC" cabin, which was midship. That was not the case. But, our Butler was excellent. Read entire member review >>
The air conditioning was very noisy and blasted us with icy air all night. We had it adjusted, down to just noisy but much less effective. Found a number of items under the bed and in the seat box that tells me the cabins were not cleared/cleaned thoroughly - not surprising as 2 stewards appeared to look after the whole forward port side of the deck. The Balcony door flew open in high winds, and had to be kept locked. I suspect our forward location almost underneath the bridge created more wind as well. Wallpaper peeling in places. Beds, as with most other cruise lines these days, were a little firm for us (orthopaedic). Read entire member review >>
The ship has mechanical issues. A/C off and on during the week. Sometimes it was unbearably hot. There was a blown engine the week we were on, so I wonder if they diverted power form the a/c to other systems. Unacceptable, but unfortunately par for the course with HAL. Read entire member review >>
This stateroom is very good. Spacious enough to give the passenger a sensation of openness. The glass verandah is a plus (worth paying for). It is located in the 6th floor in the aft – port, where there is few foot traffic and since it is far below the Lido, it is very quiet. Verandah staterooms are new and far superior compared to other ships. Read entire member review >>
We were directly under the navigation deck, could see the feet of the officers above through a glass floor. With that came a large light and box that blocked my view when taking pictures from the balcony. Other than tat, the room was great, actually larger than we had imagined. Lots of closet space. Read entire member review >>
We were assigned cabin 8144, a deluxe verandah, category VA. The cabin was on the port side of the ship on the Navigation Deck, deck 8. The cabin is located directly below the aft pool deck and can get a bit noisy. It didn't bother us much, but for the more noise sensitive folks out there, you may not want this room. You could hear heavy footed people, people dragging chairs, the band, and the cleaning crew. The room was kept very clean, but seemed to be showing its age a bit. We had amble storage for all our luggage, clothes, and gear. Remember to look under the foot of the bed for two large drawers and room to store luggage under the head of the bed. If you find things already in the drawers or under the bed, ask the room steward and he will gladly remove them for you. The rooms have a strange energy saving device by the door. You have to put your room key into a slot to turn on the power to the room. No card, no lights! The only thing that operates without your key are the reading lamps on either side of the bed. Good idea to bring a power strip to plug in more than two items. Read entire member review >>
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