Celebrity is canceling two cruises on Infinity due to faulty ball-bearing
units in the ship’s propulsion system. The first late-notice cancellation is
for an 11-night Ensenada to Hawaii voyage, departing on Sunday, February 2.
Also kiboshed is the follow-up sailing, a 10-night return from Hawaii to
Ensenada that was to depart February 13. The ship, currently on its way to
San Diego through the Panama Canal, will complete that trip -- and then go
into drydock. Officials at Celebrity expect Infinity to return to service
with the February 23 voyage.
Displaced passengers receive a full refund -- of course -- and a 50 percent
credit on a future cruise. There’s a help desk for those folks and/or their
travel agents; call 1-888-701-7192.
This is the second time Celebrity has had to take Infinity out of service
for a ball-bearing problem -- in 2001, pretty soon after the ship’s debut,
it required an emergency drydock, which resulted in canceling of two Alaska
voyages. |