January 29, 2003
Celebrity is canceling two cruises on Infinity due to faulty ball-bearing units in the ship’s propulsion system. The first late-notice cancellation is for an 11-night Ensenada to Hawaii voyage, departing on Sunday, February 2. Also kiboshed is the follow-up sailing, a 10-night return from Hawaii to Ensenada that was to depart February 13. The ship, currently on its way to San Diego through the Panama Canal, will complete that trip -- and then go into drydock. Officials at Celebrity expect Infinity to return to service with the February 23 voyage. Displaced passengers receive a full refund -- of course -- and a 50 percent credit on a future cruise. There’s a help desk for those folks and/or their travel agents; call 1-888-701-7192. This is the second time Celebrity has had to take Infinity out of service for a ball-bearing problem -- in 2001, pretty soon after the ship’s debut, it required an emergency drydock, which resulted in canceling of two Alaska voyages.