| Date Published: January 16, 2003 |
Cunard Line Profile and Reviews|
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|Cunard’s QE2 Flunks CDC Exam|
|Cunard’s venerable QE2 is launching its last year of Atlantic crossings with
a bit of a whimper. The ship this month flunked the notoriously-critical
vessel sanitation and inspection exam by the Centers for Disease Control and
Prevention. While QE2 scored an 85 -- just one point lower than passing --
it’s not so much that it failed but the nature of the infractions that are
For instance? Inspectors for the CDC’s Vessel Sanitation Program, who
conducted the investigation in Port Everglades, spied cockroaches scurrying
about in a kitchen, mold in icemakers at several bars, and a clogged
ventilation system in the kids’ facility. Other infractions included faulty
food storage and dishwashers that weren’t sanitizing utensils properly.
According to a statement from Cunard President Pamela Conover, "this score
is completely unacceptable. In the short term we have concentrated 100
percent of our efforts on rectifying the short-comings noted by the CDC.
When QE2 is reinspected we are confident that she will receive a
satisfactory score, and we have dedicated ourselves to ensuring that Cunard
ships meet or exceed recommended guidelines."
Just as embarrassing as the failing score was the timing of the inspection:
QE2 has just embarked on the first leg of its World Voyage.
A Cunard spokeswoman says the company has filed a “corrective action report”
with the CDC. In 24 exams over a period of 10 years, Cunard’s QE2 has
flunked two other times -- with worse scores than this month’s (80 and 79
respectively) but has also scored as high as 98. Though it must be said that
the ship has flirted, a number of times, with scores right on the edge of
It should be pointed out that older ships -- and QE2 dates back to 1969 --
automatically are at a disadvantage when inspected by the CDC because new
procedures and kitchen requirements are now, automatically, incorporated
into new-vessel design. Still, even the venerable Norway, which predates QE2
by a long shot, excelled on its most recent CDC inspection in December,
snaring a 95.
In other notable recent ship inspections, Holland America’s Amsterdam, which
can be credited with launching the recent Norwalk Virus outbreak media
coverage when four successive cruises had higher-than-normal illness rates
back in the fall, scored respectably in early January with a 93. The
inaugural inspection on Carnival’s newest -- Conquest -- resulted in a 97.
And two quite-contemporary ships -- Holland America’s Zaandam and Royal
Caribbean’s Voyager of the Seas -- squeaked by their recent exams, eking out
an 86, which is the minimum passing score. None of their infractions, it
must be noted, were as dramatically, um, visual, as those on Cunard’s QE2.
Only one other American cruise line currently has a ship on the CDC¹s
no-pass list and that’s Windjammer’s Legacy, which came in at 82. The first
(and only) Windjammer ship to expose itself to the rigorous inspection
process (by nature of the fact that it’s the only ship in that fleet of
sailing vessels that calls at an American port), Legacy was checked out in
St. Thomas. Certainly this small, 1,740-ton, 122-passenger ship, originally
launched in 1959, has built-in challenges and it has struggled, since that
first inspection in 1997, to keep its sails-above-water in the sanitation
arena, though CDC officials have, in the past, applauded the effort (and in
fact awarded Legacy three successive 93s in 2001).
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