April 8, 2002
Radisson Seven Seas Cruises is sending its Mariner into an unplanned drydock. As a result of problems with propulsion mechanisms, the 700-passenger Mariner will cancel three cruises -- April 22, April 26 and May 9 -- and will return to service in time for its May 26 voyage. Since the cancellations are relatively "last minute" the folks at Radisson have come up with a pretty generous compensation program. Right off the bat, all affected passengers receive a 100 percent refund and can then choose to take advantage of one of a handful of other options. These include rebooking on another cruise in April-May-June on any of the Radisson fleet sans Paul Gauguin at a nifty 50 percent discount (off brochure rate). Or passengers can opt to rebook later -- and receive an onboard credit ($1,000 for April 26 and May 9, $500 for April 22 -- it's a shorter cruise).