April 8, 2002
Radisson Seven Seas Cruises is sending its Mariner into an unplanned
drydock. As a result of problems with propulsion mechanisms, the
700-passenger Mariner will cancel three cruises -- April 22, April 26 and
May 9 -- and will return to service in time for its May 26 voyage.
Since the cancellations are relatively "last minute" the folks at Radisson
have come up with a pretty generous compensation program. Right off the bat,
all affected passengers receive a 100 percent refund and can then choose to
take advantage of one of a handful of other options. These include rebooking
on another cruise in April-May-June on any of the Radisson fleet sans Paul
Gauguin at a nifty 50 percent discount (off brochure rate). Or
passengers can opt to rebook later -- and receive an onboard credit ($1,000
for April 26 and May 9, $500 for April 22 -- it's a shorter cruise).