September 11, 2012
At the time of the incident the ship was under the hands of two regional river pilots dispatched by the Laurentian Pilot Authority, a Holland America Line spokesman told Cruise Critic. Maasdam sustained "minor damage above the water line," when it hit the number 17 berth, the spokesman said.
The damage to the ship was not severe, though it was delayed in departing Montreal. All necessary repairs were made. The Canadian Coast Guard is investigating the mishap.
Cruise Critic learned something had happened to Maasdam from reader Master98, who posted September 9 that he noticed "a giant scratch" on the ship while it was in Quebec City. He noted workers were adding huge metal plates over the scratch.
Another Cruise Critic member jmps reported she (or he) was in Quebec on a land vacation and watched the repairs. "They were welding and painting at a rapid rate. It was a thirty foot section right behind the name on the bow that was damaged… The ship did leave at 3:30 looking good as new."
The ship, which is on a seven-night sailing from Montreal to Boston, was originally scheduled to depart September 9 from Quebec, but rough seas caused by Tropical Storm Leslie prompted an overnight stay and a September 10 departure.
--by Dori Saltzman, News Editor