Norwegian Dawn Power Outage Resolved; December 4 Cruise On
(9:45 a.m. EST) -- The power outage that forced Norwegian Dawn to end its last cruise prematurely and cancel its November 29 departure has been resolved. The ship is now fully operational, and the December 4 nine-night cruise to the Southern Caribbean will sail as scheduled.
The Miami Herald reported on Friday that the 92,250-ton, 2,240-passenger ship lost power off the coast of Puerto Rico at around 9 a.m. During the outage, it is believed that there was no power at all and the Coast Guard was dispatched.
According to a statement from Norwegian Cruise Line, the technical issue was related to the power supply for the automation and control of machinery and hotel auxiliary equipment.
The line also said that Norwegian Dawn's passengers returned to Miami via chartered aircraft on Saturday, November 28 and Sunday, November 29 and were accommodated in local hotels on Saturday and Sunday as needed based on individual travel arrangements. Passengers will receive a 75 percent refund and 50 percent toward a future cruise with NCL.
For passengers on the cancelled November 29 cruise, NCL is offering a full refund and a 50 percent future cruise credit, based on the cruise fare paid.