Hurtigruten Reveals Compensation for Fram Passengers
Bad News for Fram Passengers in Antarctica
Hurtigruten’s Fram Hits Antarctic Iceberg
Passengers sailing on Hurtigruten's Fram, whose Antarctica cruise ended abruptly when an engine malfunction caused the ship to drift into an iceberg, will be refunded 50 percent of the cruise fare.
In addition, they'll be given 30 percent off a future sailing. The booking must be made by April 1, 2008 and is valid for the 2008-2009 cruise season.
Guests onboard the December 23 cruise were only able to experience the first of five planned days of Antarctic landings -- the cruise's greatest draw -- prior to cancelation.
Fram's January 2 departure was also canceled, affecting about 240 passengers. Those travelers will receive a full refund, which includes air and land add-on components -- whether booked through the cruise line or individually -- and will also get a certificate for a discounted future sailing. In this case the discount's worth 50 percent, and also must be used to book a cruise by April 1, 2008.
--by Dan Askin, Assistant Editor
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Fram Passengers Get 50 Percent Refund for Shortened Cruise
January 3, 2008