Call it “official cruise cancellation policy” for the, of late, beleaguered cruise line? The family of Royal Caribbean-Celebrity has had three ships in emergency dry dock this month alone. The Nordic Empress compensation offerings are identical to those handed out by sister line Celebrity, whose Infinity lost two Alaska cruises because of mechanical issues, as did its Galaxy, which lost one European sailing due to unexpected problems.
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Nordic Empress, which suffered an engine fire last weekend while en route from Bermuda to New York, arrived at Bermuda’s King’s Wharf today for repairs which, alas, will take a little longer than Royal Caribbean had hoped. The cruise line, which had sailed the ship back to Bermuda and flown passengers to New York, had already announced that the June 17 sailing would be canceled. Now the cruise line’s saying that the following sailing (departing New York June 24) has been canceled as well. Those on the first canceled sailing get the maximum “full refund plus free cruise” reward while those on the second get “full refund plus 50 percent discount on future cruise.”