Updated: NCV Issues Refund Policy for Nordkapp Cruises
February 15, 2007
There are three scenarios:
Travelers onboard during the shortened sailing receive a 50 percent cash refund of their cruise fare, as well as a 30 percent credit toward a future cruise during the 2007/2008 season.
Folks aboard Nordnorge, the ship that picked up passengers from Nordkapp, will receive a 100 percent cash refund of their cruise fare, as well as a 30 percent credit toward a future cruise during the 2007/2008 season.
Those passengers who are booked for the now-canceled (January 31, February 14 and February 28) voyages will receive a full cash return and a refund of cancellation cost for air tickets and land stays. As well, these folks will receive a 30 percent discount on a future (2007/2008 season) cruise.
NCV is even compensating travel agents -- protecting their commissions on refunds and will proffer $100 for each re-booked passenger.
In all three cases, bookings must be made by April 1, 2007, in order to receive the credit. There are additional fine line requirements (proof of cancellation costs, signing a waiver holding NCV harmless and such); check with your travel agent for more specifics.