Every two and a half years or so, cruise ships undergo routine maintenance that cannot be carried out at sea (technical work, safety certificate updates, etc.). In this case, the 46,000-ton, 700-passenger ship arrived at Freeport in the Bahamas on November 10 for dry-dock, scheduled to sail its next cruise on November 30.
However, according to a company statement, "during a regular inspection of the vessel's diesel electric motors by the manufacturer's attending technicians, some damage to the electrical connections was observed. Upon further review it was determined that both motors needed to be disassembled and repaired prior to the ship re-entering service." An extra 11 nights are required to complete the repairs; the parts and additional technical assistance are being flown in from Europe.
As a result, the November 30 four-night cruise and December 4 seven-night cruise onboard Seven Seas Voyager have been canceled. Guests on the affected sailings will receive a full refund of the fare paid, as well as a future cruise credit -- those booked on the four-night sailing will receive $500 toward a future cruise, while those booked on the weeklong cruise will receive $700.
The ship will resume service on December 11 with its regularly planned itinerary from Ft. Lauderdale.
--by Melissa Baldwin, Senior Editor