(Noon) Norwegian Cruise Line has reported that Norwegian Dawn's unexpected stop in Norfolk on Monday, November 20 was the result of a technical problem with the vessel's port side azipod (propulsion system). Compounding the technical issue, an extreme weather system with gale force winds of up to 50 miles per hour further affected the ship's seven-day Bahamas and Florida sailing (roundtrip from New York). At this time (November 29), the issue has been resolved, and upcoming sailings will not be affected.
A statement from NCL revealed the following:
Guests have the option to stay onboard the Dawn and complete the cruise (remaining itinerary to be determined); or they can debark in Norfolk and take complimentary ground transportation back to the passenger cruise terminal in New York City (where the cruise began).
For passengers' troubles, NCL has extended a full refund for all guests onboard, as well as a $100 per-stateroom shipboard credit and a 25 percent future cruise credit (valued at 25 percent of the amount paid for this cruise, valid on a future cruise from now until December 2007).
Given the latest information, the ship is expected to depart Norfolk tomorrow, November 22 at 5 p.m. Again, the remaining itinerary is TBD.
The city learned of Norwegian Dawn's impending stop Monday morning and spent the remainder of the day preparing for the ships' arrival. In order to accommodate Dawn's unplanned call at the Nauticus cruise terminal, construction equipment had to be cleared from Norfolk's nearly completed Half Moone Cruise and Celebration Center, the city's new state-of-the-art terminal scheduled for a March 2007 opening.
--by Dan Askin, Editorial Assistant
Norwegian Dawn Makes Unexpected Monday Call in Norfolk
November 21, 2006