Celebrity Cruises has canceled the September 13 sailing of Infinity because of the need to replace one of the ship's two propulsion pods. As is usual, Celebrity is offering generous compensation to folks booked on that Alaska cruise -- they receive a full refund and a certificate good for a free voyage.
According to the statement, released late this afternoon, "the affected pod's electrical system is failing to provide the ship's maximum cruising speed, essentially reducing it from 22 to 19 knots, making it difficult to maintain the ship's future itineraries as scheduled. The repairs will be made at drydock facilities in Victoria, British Columbia. Meanwhile, Infinity continues to sail safely and has received clearance from all appropriate authorities."
The ship will return to service on September 24 following its drydock but a heads up to passengers booked on that cruise: the ship's 15-night voyage will be shortened by a day. A call at the port of Cabo San Lucas has been canceled on that itinerary, a Panama Canal transit.
Passengers booked on this trip will receive a $500-per-stateroom onboard credit and a $200 future cruise certificate. They also will receive overnight accommodations in San Francisco on September 23.
Celebrity has established a special help desk to assist guests and travel agents with bookings on the affected sailings. That toll-free number is 1-800-852-8175.
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More Pod Problems for Celebrity
August 10, 2006