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Empress Repairs Force Additional Cancellation

March 30, 2006
The folks at American West Steamboat jumped the gun the other day when they announced that yes indeedy Empress of the North would be ready to sail in time for its planned April 2 departure. They have now canceled that cruise due to a need for more time for repair and inspection. It's not anticipated that the ship will sail on its planned April 9 voyage.

As you may recall, the ship ran aground last week in the Columbia River. Passengers were offloaded onto Queen of the West, the fleet's other ship. There were no injuries and damage reportedly was minimal.

Regardless, those folks who planned to sail on Sunday will be re-accommodated on future cruises, according to a company statement, and will receive a cruise credit certificate extending a 25 percent discount off the published fare for a future cruise aboard the Empress of the North or Queen of the West on any available itinerary through December 2007. Guests who choose to cancel rather than rebook will receive a full refund plus a future cruise credit of 10 percent.

The statement did say that "Empress of the North will resume her full published schedule with the April 9 departure."

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