Grandeur of the Seas, which will undergo a full safety inspection prior to departing Costa Maya later this afternoon, was originally due back in New Orleans today.
Many passengers have stayed onboard the ship in Costa Maya -- and have received $250 per stateroom credit for their vacation extension. Those who needed to be return to New Orleans on the regularly scheduled timeframe have been flown there via charter.
The sailing that originally would’ve left today will now depart New Orleans on a abbreviated five night cruise. Guests are being told that embarkation will not begin before 5 p.m. and the ship will delay its departure until 8 p.m.
The revised itinerary will include port calls in Key West, Florida, Wednesday from 9 a.m. to 2 p.m. and Cozumel, Mexico, Thursday from 10 a.m. to 7 p.m. Guests who sail on this cruise will receive a $300 per-stateroom onboard credit. Guests who choose to cancel their cruise will receive a full refund.
Just to recap, Grandeur of the Seas struck the pier in Costa Maya, Mexico, at approximately 1 p.m. (E.S.T.) Wednesday, while the ship was docking in 15-knot winds and a 3-knot current, which contributed to the incident. All guests and crew members were completely safe, and none were injured in the incident. The ship had a football-shaped puncture in the bow, on its starboard side, that was approximately 42 feet long and 5 feet wide at its widest point. The puncture was in the first deck, approximately five feet above the waterline.
The ship safely docked and has been otherwise fully operational with all amenities. Royal Caribbean immediately notified the U.S. Coast Guard and other authorities regarding the incident and is fully assisting in their investigations.
Grandeur of the Seas had departed New Orleans Saturday, April 16, on a seven-night sailing, carrying 2,030 guests and 740 crew members. The ship visited Cozumel, Mexico, Monday; Georgetown, Cayman Islands, Tuesday; and Costa Maya, Wednesday. The ship was scheduled to be at sea Thursday and Friday, before returning to New Orleans Saturday, April 23.