I would like to give ZERO star, but I can't. MSC is a low, low, low quality cruise. If you like good food, avoid it. The meals offered are POOR and quality not so good. Staff if not well trained (specially customer service). The "juices" offered during breakfast time aren't juice: it is like a water with something with a horrible taste. This is my 7th cruise and the worst that I ever been. Even ...
This was my very first Transatlantic cruise. I booked it early because the low price was too great to miss out on. Then I started reading the reviews coming out during summer and was worried I would have a bad experience. It seems the cruiseline was reading them also. Most of the staff on our sailing had only been working on the ship for 2 months or less, which means they fired all the old ...
I have been on 18 cruises, but never longer than 7 days. This was my 1st longer cruise and my 1st transatlantic cruise.
EMBARKATION: I arrived at the port in Barcelona with a fellow passenger who spoke Spanish. Somewhow, that got us priority boarding. We walked right up to counter, got our cruise cards and walked right onto the ship. I think were were onboard within 10 ...
A) Embarkation: MSC allows passengers to choose a timeframe for embarkation. It was very fast and efficient. We had 11:00 to 12:00, and by 11:40 AM we were already inside our cabin.
B) Cabin: extremely comfortable. Large, modern, spacious. Sofa is quite big for a ship cabin. Wardrobe and storage are limited, which is a little tough for a long trip like ours. Bathroom is modern and efficient. ...
This was our first trans Atlantic cruise and our longest (30days Greece to Argentina)
I have Cpap machine and it requires distilled water. Prior to sailing I requested distilled water but that request was not fulfilled. Once on board, I made another request. The medical staff provide 1 liter of distilled water, which may last 5-7 days
Before crossing the Atlantic (6 nights at sea) I ...
Booked this cruise just a few days before the sailing as a spontaneous way of returning to the states rather than flying. We’d sailed with MSC many times but not since 2016. I don’t know where you could find such horrible poor quality food. I spotted the executive chef onboard and asked why he allows such embarrassingly bad food and his response was a little shocking. He said,”when we get to ...
This cruise took my wife and me to several ports in the Med, two Canary Islands, three Caribbean ports, Miami, and finally Cape Canaveral.
The ship is beautiful, really nice.
The experience was mediocre to terrible. The first leg from Rome to Barcelona (nine days) saw us going through the large 'cafeteria' deck looking for plates, glasses, and utensils for lunch. Scores of passengers were ...
This was the 4th. MSC Cruise we have taken with another couple and we will not use this line again. The food was absolutely terrible and there were no sanitation requirements going into the dining areas. This was a 17 day Transatlantic cruise and the buffet for breakfast and lunch never changed and the diner menu just kept recycling.. Most of the time we had to wait for utinsels or for the food ...
Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
We booked this cruise because it was going to stop a few places we hadn't been before on our way to europe. we booked a superior balcony cabin so my husband could sit and watch the ocean.
Right off the bat, we were unhappy beause the balcony had a bunker-like appearance with the metal coming up to where a railing should be. in other words, you had to stand up to see out. after 2 hours in ...