Well let me just say , I will never again cruise MSC . Had I known it was an Italian based ship I would have never, first of all if your an American you are already going to be treated some time of way ! The food was horrible no selection and this ship has no alternative restaurant but a sushi one which was never open ! The ice machines were broke the whole trip it was hot and sticky and very ...
My family has taken about 20 plus cruises and MSC did a fairly great job in meeting our expectations. This was our first MSC cruise. I would say the highlight of this cruise was definitely the entertainment! the shows each night were elite! the dancers were exceptional. the pianist Antonio at the L’Atmosphere lounge was extremely talented. We ended up there every night. Edwin the waiter in the ...
This was a cruise that we have looked forward to for over a year. We had booked two connecting Fantastica Experience staterooms with included WiFi and the Easy Plus package. DSIL was coming along for her first trip to Europe so that made it special. We flew into Hamburg via Copenhagen with an open-jaw for our return flight so that we could include a visit to Copenhagen.
We chose the Hotel Furst ...
We sailed on MSC Seaside in Feb of 2020 and it was a great experience so we were looking forward to our Cruise booked on Poesia. We chose this one as it had a very nice itinerary. The ship was beautiful and well taken care of.
The potential is really there but it seems as if MSC does not care. I am sure I am not the first person to list the shortcomings on their survey as they were apparent ...
My husband and I took the European cruise from Civitavechia Italy to Syracuse,Malta, Santorini,Mikonos then back to Civitavechia from 9/8/23 to 9/15/23 and want to tell you about our bad experience. However, there are personnel on the ship that stood out above the bad moments we had and made us feel better and welcomed. Thank you Gede assistant waiter, Wayan waiter, Luis assistant Bartender and ...
This was our first time on MSC cruise we were very disappointed. Route was excellent but, customer service & room location was absolutely awful! 1.Beware to ship does not provide facial tissues in the room & no bath robe!! When we stopped by customer reception desk asked about no facial tissue in the room they looked at me like what are you asking…. After explaining when I needed they ...
After reading the previous bad reviews I must admit I was very worried. Well, all I can say is as a family ranging from a 1 year old to a 70 year old, we have had an absolutely wonderful cruise.
The staff are very attentive and friendly, and great at remembering your name and order. From the bar staff, table servers and room service. The food was lovely. Always plenty of choice, always hot and ...
I recently embarked on a Mediterranean cruise with MSc Musica, and overall, it was a memorable experience. The cleanliness of the rooms, particularly on Deck 8, truly stood out; they were impeccably maintained throughout the journey, ensuring a comfortable stay.
The real stars of the cruise, however, were the staff. The waiters, including Walber, Josue in the L’Oleandro restaurant and Santosh ...
Failure to complete the planned route and failure to provide compensation for this. The ship did not dock in Bisby due to "weather conditions" even though other cruise lines' ships did dock. Instead of changing the route or giving compensation to the passengers, the company just wasted another day on the open sea. This route is really not worth it and a waste of time.
The food in the restaurant ...
I give 10 points to wayan dharma k. dining services, he made our dinners special and fun and 10 points nathan paul asst. Waiter of servis in restaurant, his job was excellent.
I give 10 points to shuriana cabin steward , he was very friendly and attentive the entire cruise.
I give 10 points to rocio , bag store saleswoman, she was very professional, polite and nice.
I didn´t like the ...