We tried to make the most of it! The ship headed right into a tropical storm so one of our stops we stayed on. Half the people were sick on the boat. The 8 hot tubs were always closed, we got into 2 shows because they were always full, the hallways were always crowded. The lay out was horrible and the elevators were slow ( I did get my steps in)the had lots and lots of stairs. Seemed like ...
We have been on about 15-20 cruises in our lifetime. We’ve traveled on Carnival, Celebrity, RCCL, Norwegian and now MSC. We are in our late sixties, married 35 years, live in So. Fla and cruised mostly to the Bahamas, Caribbean & Mexico as it’s the best vacation value w/out dealing with air travel. Port of Miami & Ft Laud have all the cruises you want right in our backyard. We don’t mind spending ...
We had a few vacation days to use up and decided to book a last minute cruise to Key West and Cay Bay. We had extremely low expectations based on some of the reviews and were pleasantly surprised. The ship was clean, the staff was pleasant, the entertainment was great, and the food was fine - not great, but fine. We’re looking forward to another cruise on MSC in the future.
The lines at the ...
I am struggling with understanding the incessant negative reviews of the Divina. I took a 4-night sailing to the Bahamas and had a wonderful experience. I am a solo female traveler. I initially booked Bella interior guarantee and was upgraded to a junior balcony on deck 9 at no cost. Embarkation was incredibly smooth, from dropping my suitcase with the porter to getting on the ship was less than ...
Overall the staff made the difference. The ship met expectations. Nods to our room steward Dewa, Bibi in various places and Patrick and Prabash (Jootoo) our regular servers in Quattro Venti. Be cautious of online deals from the website as our wifi and drinks were not included and we had to purchase on first day of trip on the ship. The Aurea deck was wonderful , the atmosphere of the ship was ...
Service and experience was great. We actually cruise frequently with other cruise lines and had the opportunity to cruise with MSC, regardless of all the bad comments and warnings we decided to have the experience for ourselves and we were not disappointed. I have to give the biggest props to the Tiger Lounge crew that was personal and so attentive, let’s not forget entertaining, however every ...
I got gd service from bar of casino from Ravi and ronnie gd cocktqi also that great for Avery one gd way from house kipping clean my Fabian gd way I like I love Msc I would like to come back to make life fun also I like ocean cay, amazing service thanks to them I love my trip but I wish the pool water is warmer it’s freezing cold
Honestly everything been amazing but fix the pool asap ...
This was my first cruise ever, and an exciting opportunity to celebrate my 25th wedding anniversary. I have been a long time listener and donor of KLove, and was thrilled to be on an all Christian cruise. Unfortunately, some of our experiences were beyond words, and we couldn't get off the ship fast enough.
The MSC Web Check-in process was never fully accessible, so many phone calls had to be ...
This was our 3rd cruise with MSC - we traveled on the Klove cruise in 2015, 2017, and this past January.
This will be our last time with MSC - this past trip my husband and I traveled with my sister and her husband
Here are my notes…
Positive
Boarding was much simpler
Tarzon was very helpful at the customer service desk
Negative
Upon check in - sister & hubby were told ...
My mother and I booked this cruise for my handicapped sister to enjoy.
It was the K-Love cruise and I will say that the K-love staff and performers were the only positive experience.
Everything else was absolutely awful.
The staff was rude, aggressive, entirely unhelpful, and acted as though asking for a water was an inconvenience.
The only place with free water was the ...