MSC Family Cruise Reviews

Filter reviews by:
Your selections (clear selections):
MSC Cruises x
Family Cruises x
MSC Cruises
MSC Cruises
Cruise Critic Overview
  • Mediterranean style in food and design
  • Features the ship-within-a-ship Yacht Club concept
  • MSC Divina Miami-based year-round
  • Read full overview >>

768 MSC Family Cruise Reviews

Cruiser rating
Excellent
259
Very Good
165
Average
108
Poor
115
Terrible
104
See reviews for
Family Cruises
Family Cruises
768
First-Time Cruisers
First-Time Cruisers
275
Senior Cruises
Senior Cruises
185
Romantic Cruises
Romantic Cruises
183
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
aramos0712
Member Since 2016
1 review
14 helpful votes
Sailed July 2016
We had a great time! We go on a cruise at least once a year. We were worried about this cruise because I read all the negative reviews, but as it turns out it's the most fun we've had on a cruise in a long time. We were upgraded to a ... Read more
renaldo
Member Since 2016
1 review
20 helpful votes
Sailed July 2016
Horrific. We went on the cruise from Venice to Split Santorini Mykonos and Dubrovnik Ancona and ending in Venice. It was the worst service and the worst food I have ever encountered The staff are miserable unhelpful and downright rude ... Read more
dkkctodd@yahoo.com
Member Since 2016
1 review
10 helpful votes
We drove to Miami and parked in Premier Parking Garage which is half the price of the port. Embarkation was extremely smooth and fast. We(me, husband and 2 late teens) packed essentials in a backpack planning to be without a room for a ... Read more
te1435@yahoo.com
Member Since 2016
1 review
4 helpful votes
Sailed July 2016
Exemplary customer service!!! My daughter and I have food sensitivities this really limited what we would be able to eat on the cruise. One of the guest service agents set up a meeting with the Hotel Manger AND the Executive Chef of the ... Read more
juliefouc
Member Since 2016
1 review
18 helpful votes
My husband and I have done 5 other cruises in the past (with cruise lines other than MSC). We wanted to introduce my reluctant parents to cruising, as well as take our two young sons (aged 2 and 5) on their first cruise. MSC offered more ... Read more

Compare Prices on MSC Cruises Cruises

Webmommy
Member Since 2016
1 review
3 helpful votes
We chose this cruise line based on price point and the length of the cruise. Our travel agent had not cruised this line before, but the price and destination were perfect. There are pros, which I will cover first. I am widowed and sailed ... Read more
eyeSmith
Member Since 2016
1 review
14 helpful votes
This cruise surpassed our expectations. The MSC Divina ship was nearly new, well-kept, and glamorous. The cabins were larger and more luxurious than we thought they would be. The shows were first class and captivating. The shows ... Read more
gpagliaro
Member Since 2016
1 review
Sailed July 2016
Embarkation/Disembarkation process went very smooth. The lounge experience represent a great concept for the waiting time. Our cabin was very clean and spacious. Courtesy and attention were continuously provided by the staff members. ... Read more
kdlovescrusing
Member Since 2016
1 review
1 helpful vote
Sailed July 2016
Sailed on MSC Divina for the first time over the 4th of July weekend. It was a short cruise Saturday to Tuesday. I was a little apprehensive about sailing on MSC based on the mixed reviews but I got a really great rate so couldn't pass ... Read more
Dan The Trip Man
Member Since 2016
1 review
9 helpful votes
The ship is beautiful. The staff is horrible. They are bunch of arrogant unprofessional people. The only redeeming quality is the nighttime shows. MSC needs to work on training their staff to understand that being nice is something people ... Read more

Compare Prices on MSC Cruises Cruises

genuine1998@yahoo.com
Member Since 2016
1 review
15 helpful votes
Hubby and I booked Divina as first-timers, and we almost didn't. What a MISTAKE it would have been to miss out on this. First, it is important to read the literature and know your options. The buffet around the pool serves a lot of ... Read more
killins2010
Member Since 2016
1 review
19 helpful votes
Sailed July 2016
Hello Everyone, Here is my opinion of the MSC Divina sailed 7/2/16-7/5/16 after 30 plus cruises. Foreword: Okay, I really had to think hard and put myself in MSC position and be very open minded. I like to give a honest opinion in ... Read more
pancreoman2000@yahoo.com
Member Since 2016
1 review
7 helpful votes
Just got back from the cruise. t i wouldn't recommend anyone to this cruise line. The service was horrible and you couldn't find an employee with a smile. They seemed way understaffed for the amount of people they had on the ship. In ... Read more
Vernon William
Member Since 2016
1 review
5 helpful votes
The ship was clean, staff very friendly and helpful. Cabins were small but comfortable and beautifully furnished and decorated. Rooms were beautifully cleaned and staff was very professional. Signage inside ship was not very ... Read more
SH56
Member Since 2016
2 reviews
12 helpful votes
Sailed June 2016
Chose cruise mainly due to the price and it being a cruise line that we haven't been with before. The biggest disappointment was the number of children on board the ship. The children were very badly behaved, loud and unruly. Lots of ... Read more
Helpful? Thank SH56

Compare Prices on MSC Cruises Cruises

kelearly
Member Since 2016
1 review
2 helpful votes
This cruise line, or at least this ship, appears to have an identity issue. They position themselves as a 4 star cruise line but deliver a 2 star experience. To begin with, the ship is huge! This isn't really a problem except the ship ... Read more
hcomba
Member Since 2016
1 review
6 helpful votes
I chose this cruise due to the dates but the main goal of the cruise was the celebration of the 25th wedding anniversary of my brothers in law. The cruise in general was very good and pleasent and I just want to point out a few things ... Read more
hd92392
Member Since 2016
1 review
10 helpful votes
Culture Shocker!!!!! My desire is to give an honest review that will at best give others knowledge of what I experienced while cruising with MSC Cruises. It is not my desire to bash the cruise line, just to state my personal ... Read more
RocStar16
Member Since 2016
1 review
14 helpful votes
My family decided to have a reunion aboard the MSC Divina this year. About 30 of us went. Many of us are cruising veterans having traveled extensively with Royal Caribbean, Carnival, Celebrity, etc... After reading online reviews and ... Read more
maurs_hunny
Member Since 2016
1 review
29 forum posts
Sailed June 2016
We chose this cruise based on its ports of calls and affordability. We were a mum and her two children aged 7 and 9 travelling with her mum/nana. We were amazed at the beauty and size of the Fantasia and on the first day we could not get ... Read more

Compare Prices on MSC Cruises Cruises

Mike2016$
Member Since 2016
1 review
14 helpful votes
We travel extensively and have been on almost every line in the western hemisphere and many other in the rest of the world. I am retired from the leisure and hospitality industry after 40 years so I am very familiar with service, customer ... Read more
cruisedaddymiami
Member Since 2016
1 review
24 helpful votes
Repeat cruising family on the MSC Divina. We previously sailed Divina March 2015. I enjoyed the familiarity of the cruise, we had different ports of call this time. It was a VERY enjoyable cruise experience. Cruise line has also added some ... Read more
cmoro
Member Since 2016
1 review
21 helpful votes
15th cruise - yes, I DO have a clue :) Overall: Not impressed. I would go again only if we got the 4-person balcony for $1400 like those who booked 10 months in advance did. We booked 6 months in advance and paid $2800. This boat, ... Read more
Helpful? Thank cmoro
milaydaurena
Member Since 2016
1 review
20 helpful votes
Sailed June 2016
Before cruising with MCS Divina I read the reviews and they were very poorly so bad that I thought that by June things were going to be much better as a result of the previous reviews but I was so wrong. The personnel in the cruise ... Read more
Black_Sheep
Member Since 2010
2 reviews
40 forum posts
21 helpful votes
First time MSC-cruiser. American. Travelled with 24 of my family members, June 11-18, 2016. Ocho Rios, Cayman/Georgetown, Cozumel, Nassau. Have travelled on +/- 6 other cruises, on other lines. Quick review: Embarkation and ... Read more

Compare Prices on MSC Cruises Cruises

Sponsored links

Sponsored links

Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?