MSC Baltic Sea Cruise Reviews

We chose MSC as had friends sail on their ships before. We booked at a great price, as we were travelling as a family of 4, so tried to keep our costs down. The ship is stunning and customer service was extremely impressive, EXCEPT for the bars. Each bar seemed massively understaffed (one even ran out of glasses), and ignored you unless you were sitting right in front of them. We didn’t purchase a ...

We went on a mini break to celebrate my birthday. We were upgraded to a balcony and the cabin was lovely, modern, clean. We had requested early dining at 5.30 and table for 2, as hubby is diabetic and needs to eat early and inj during meal. We were told on arrival that our dining was 9.30pm and table for 8. Queued up for nearly 30 mins to alter this and was told, you can apply for ...

We have now cruised on the MSC Virtuosa 6 times, 5 times in the Yacht Club and once in a Grand Suite. Prior to sailing on MSC we were Cunard/Princess dedicated cruisers and we have reached their top loyalty levels. But having experienced the luxurious VIP treatment in the MSC Yacht Club we find ourselves spoiled for choice, its just a pity their sailings from Southampton don't offer a ...

Beautiful ship. Very clean. Unfortunately that's where it ends. Food was mediocre at best. Most meats and fish were overcooked even if we specified the way we liked it done. Most meals came luke warm at best. Never hot except for some soups. Even at breakfast we ordered eggs benedict and the yolk was rock hard. Complaining went nowhere. We took the "Drink package" for a few hundred dollars ...

This cruise was to see if my partner would enjoy cruising. The bars / public areas were understaffed making both customers and staff irate and the number of seats was in adequate in all areas for the amount of passengers. Service in dining room was underwhelming, some of the waiters were uninterested in delivering a unique experience, also not bringing complete meals to the table. The public ...

MSC seem to struggle to find an identity or target market so end up going down market and lowering standards in their attempt to attract all demographics and sectors. Firstly the service is painfully poor compared to any of the other mid market lines ( P&O, Celebrity, Princess, Cunard, Royal Carribbean) with most passengers facing long delays in getting drinks especially those with drinks ...

I purchased this for my husband as a little trial as he kept saying he would like to try a cruise. There were a couple of positives, the food was plentiful and the choice was amazing. The cleanliness of the ship is very good. The balcony room was lovely and the lady who cleaned and tidied it was brilliant. The boarding and departing of the ship was very organised and smooth. But ...

I’m talking it straight…. If you are black, do not bother with this cruise! The ship is lovely but the staff cannot even pretend to hide their racism towards afro-caribbean people. I would even go as far to say that you can even see the disgust on their faces when having to serve us. I even witnessed them mistreating their own black staff members on the ship too. The food is mediocre…. The ...

This was a cruise that we have looked forward to for over a year. We had booked two connecting Fantastica Experience staterooms with included WiFi and the Easy Plus package. DSIL was coming along for her first trip to Europe so that made it special. We flew into Hamburg via Copenhagen with an open-jaw for our return flight so that we could include a visit to Copenhagen. We chose the Hotel Furst ...

We sailed on MSC Seaside in Feb of 2020 and it was a great experience so we were looking forward to our Cruise booked on Poesia. We chose this one as it had a very nice itinerary. The ship was beautiful and well taken care of. The potential is really there but it seems as if MSC does not care. I am sure I am not the first person to list the shortcomings on their survey as they were apparent ...