I was on the same ship last August. It was not very good, Food and drinks ran out all the time, the food both quality and quantity was bad and I am not fussy with food. But I am extremely pleased and happy to tell you food in the buffet has improved so very much that I thought I was in a different ship and very seldom ran out of things any more. MSC finally got it. Same with the seafood ...
I have been on many cruises and several cruise lines and this was the worst. I will never do MSC again. Most of the staff was rude. The man at the service desk was rude and came back at me when I told him this is the worst cruise I’ve been on. They were not nice to the kids.
The sheets on the bed had little balls all over, and the pillows were horrible. The bathroom was so tiny that if ...
March 31 – Port Canaveral –
A pretty day as we got to Terminal 10. The process was to pull up to the terminal, unload luggage then go park in the garage. There were 2 lanes approaching the terminal and everyone was lined up in a single line in the right lane. A few shuttles passed in the left lane then people decided that passengers should use both lanes. We had been waiting in the right ...
This was our first and last experience sailing with MSC. In all honesty, the problems began far before we even boarded the ship. Their website is horrible. Their customer service phone lines were just as bad. Getting answers from anybody varied depending on who you got to answer the phone that day. It took me multiple phone calls just to book an excursion. Several more phone calls to change the ...
10-day cruise kicks off with weekend option that we took advantage of. Incredible 3-day trip that began in Port Canaveral. Our interior room was quite spacious with considerable closet and storage “Seashore” on and off was easy, exceptionally clean ship with fantastic customer service and entertainment. We saw three evening shows, each offering delightful performances: great talent, choreography ...
Our room concierge was great and very kind. About the only thing on the cruise though. Food, I travelled with someone who was gluten intolerant. Mashed potatoes are one of the items she can eat. However those are not on the buffet for everyone as we were very rudely told she could not get those because it was on the kid buffet. I even explained it was for gluten issue and was still rudely told no. ...
We have decided to give MSC a try for a short cruise with a group of friends. For background: we are seasoned cruisers, have tried almost all mass market lines (Carnival, RCI, NCL, Princess) and are Elite on Princess, which is our preferred line. We chose to sail in Yacht Club to compare that experience to what we have had on our last NCL cruise in Haven and in Penthouse Suite on Enchanted ...
Great staff they were all so friendly. Yes there is not a lot of bathrooms throughout the ship. The entertainment and food is solid a good amount of party’s. Plenty of bars though. Had to wait 1 hour in a line getting of the ship. With the new elevator technology they have at times elevators take forever and can be crazy. For kids you will have to walk through the casino it’s no seperate. For ...
Great time. The staff was nothing short of incredible. Randolph was our waiter at dinner. We never wanted for anything. Can’t say enough good things about him. He took the time to talk to us, make recommendations, give us tips and tricks to improve our stay, and became an adopted member of our family by the end of the trip.
Rudy was our cabin steward. He noticed that I had a CPAP machine and ...
This is the second time I go on the MSC cruise and they have a great service food my kids had a great time as well.
Herman manager at the hibachi is the best we have been to two different MSC cruise ship and he is being there excellent service.
Randolf Rico and great service at the restaurant.
Overall the food is amazing, they have a great service, we travel from Cocoa beach port ...