First-Time Cruisers Cruise Reviews

The crew were very polite, the food was not bad either, and our cabin was kept clean! That is the nice thing I have to say about the cruise! Rather than that it was an expensive cheap cruise. The ship was croweded, you had to search for launge chairs to sit, you had to stay in lines for everything, from the hot tub to entering the restaurant. The worst thing was their internet packages. I believe ...

This was our first and last experience sailing with MSC. In all honesty, the problems began far before we even boarded the ship. Their website is horrible. Their customer service phone lines were just as bad. Getting answers from anybody varied depending on who you got to answer the phone that day. It took me multiple phone calls just to book an excursion. Several more phone calls to change the ...

I have been on many cruises and several cruise lines and this was the worst. I will never do MSC again. Most of the staff was rude. The man at the service desk was rude and came back at me when I told him this is the worst cruise I’ve been on. They were not nice to the kids. The sheets on the bed had little balls all over, and the pillows were horrible. The bathroom was so tiny that if ...

I was on the same ship last August. It was not very good, Food and drinks ran out all the time, the food both quality and quantity was bad and I am not fussy with food. But I am extremely pleased and happy to tell you food in the buffet has improved so very much that I thought I was in a different ship and very seldom ran out of things any more. MSC finally got it. Same with the seafood ...

This cruise line is terrible. Boat is over crowded , kids running and fighting in the adult only sections. If is days adult only, enforce it. I understand kids will be on a cruise, but there are adult only areas for a reason. Private Island stop is cancelled because the captain can’t dock the boat. It’s currently 82degs clear skies and a 12 mph wind so all excursions and the trip to the private ...

The food was terrible. You could tell they used frozen vegetables which resulted in soggy and oddly salty vegetables. Dry and overcooked meat. Overcooked pasta and noodle. The rice was wet and crumped together. They either used instant rice or a messed up pot. The only things that are ok were pizza, burger and soft-serve ice cream. Fine dining every evening was no better as they serve similar food ...

UGLY 1. Flatware not used by a previous diner such as your coffee spoon was wiped with a napkin and placed back on the table for the next dinner, Dinning Room 3. 2. Multiple room complaints of stools including ours not flushing (no activation when pushing button) and common area stools clogged as ship's vacuum system is not strong enough to handle the ship's 3000 toilets. BAD 1. ...

Great time. The staff was nothing short of incredible. Randolph was our waiter at dinner. We never wanted for anything. Can’t say enough good things about him. He took the time to talk to us, make recommendations, give us tips and tricks to improve our stay, and became an adopted member of our family by the end of the trip. Rudy was our cabin steward. He noticed that I had a CPAP machine and ...

I just finished a week on Harmony of the Seas from March 24-31 and wanted to give my thoughts on a few things. I used plenty of reviews in my planning process, so wanted to return the favor. For reference, this was probably my 5th or 6th cruise. First one on Royal Caribbean and first once since Covid. This was a Spring Break cruise, and even though we are toward the end of Spring Break ...

First cruise for my wife and I. We had the best vacation of our life! Met some really great people Amazing staff. Special shout out to Deon and Dennis in back at the horizon bar!! Always ready to do anything for you. Horizon bar was our go to for sure. Great views being in the back outside. And great beverages. Boat is absolutely beautiful. And huge. The private island Ocean Cay was absolutely ...