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Cozumel Tulum Excursion Reviews

Home > Member Reviews > Cozumel Shore Excursions > Tulum

Experience the ruins of the walled city of Tulum, which rise above the Caribbean Sea. Explore the archeological monuments of this ceremonial center, which were left as a reminder of this ancient Mayan culture.


1 review

We were so excited to see the ruins! Excursion included shopping, lunch and beach break. Don't know what happened but took us over 2 hours to get to ruins and they said because we were late we only had 15 minutes to see ruins. Which was all you really needed but was expecting a hour. Not a great as you would think but can say you saw it. Only had 15 minutes to shop. The beach and lunch ended up being the highlight of excursion. Great authentic Mexican food! Beach was beautiful with a nice small surf!

Provider: MSC Cruises


2 reviews

Overall a good excursion. This was our 3rd time to Cozumel and already did the beach, shopping, party thing, so wanted to do something different. Our 12 yr old is interested in history just as much as we are so it was on our bucket list. The tour guide was very informative although he got a bit "preachy". The cultural center was a waste of time, I wish there had been less time there are more time at the ruins since there was already shopping there. By the time the tour was over, we had 10 minutes at the beach and 20 minutes to eat and enjoy a local beer, which was very good...Montejo and Leon. The little restaurant at the ruins had some of the best grouper tacos I've ever had and was really fast! The sites were beautiful as was the beach. And there were iguanas all over!

Provider: Carnival Cruise Lines


1 review

The ruins at Tulum date from the 12th century. It was a trek from the ship....first a ferry ride, then a bus ride of about an hour. I would have liked a little more time there to see the last city of the Mayans and learn about their culture. The setting is spectacular...overlooking the Caribbean. It is really a privilege to see one of the oldest cities in the Americas.

Provider: MSC Cruises


1 review

I learn more from negative reviews than glowing ones, so I'm going to focus on some things you need to be aware of, not all of them positive.

We 4 adults took the Tulum excursion offered by Royal Caribbean 3/6/14 (CZ02). It was well worth the time and the ruins were most impressive, though not as large as Chichen Itza, of course. Overall, the trip was good and I recommend it. I would urge you to take the ship excursion because it's an all-day trip, and, despite any real setbacks, we were the last people back on shipboard. Fair warning!

It’s a long excursion. We were among the first tours off the ship, and were taken to a dock where we took a ferry, about the size of a large tender, to the Mexican mainland, about a 45-minute ride. Much has been written here about seasickness, but our ride both ways was smooth and I did not see anyone green around the gills. It was actually a pleasant ride. Once on the mainland in Playa del Carmen, we found the tour starting point and met our guide. We set off for the bus area, which is a few blocks winding around some confusing zigs and zags through town. Unfortunately, our guide, who looked like any other local, had no placard or even an umbrella to hold up so we could follow him amid the crowds on the streets. Fortunately we followed the right people and ended up at the correct bus. The 40-minute bus ride to Tulum, is down a mostly 4-lane highway while the guide, who was of Mayan descent, told us a few facts about the Mayans that you could get in the first page of a Wikipedia article. He spent about half of the time pitching a "custom made" Mayan calendar made for any date you pleased, to be delivered at the end of the tour. I did not see any takers, which was encouraging.

We were dumped off for 20 minutes in a warehouse-like crafts gift shop with the usual Mexican souvenirs in great profusion. There were restrooms, which was good since the one in the motor coach was out of order. ("Motor coach"= bus with toilet, so I have to call it a bus.) Pulling into the parking lot, I was disheartened to see about 20 tour buses, but as it turned out, the Tulum grounds did not seem crowded. Points for that. Once off the bus, we walked through some shops and walked roughly a mile down a paved road to the ruins. There is a tractor-pulled trolley [$2US] that you might consider if you don't want to walk it, but you may find it difficult to re-join your group. Regathered at the "gates" of the Tulum ruins, our group walked through a low doorway, and spread out in front of us was a large open area with quite a good number of buildings. It is a magnificent site, with far fewer trees than the Chacchoben ruins we visited near Costa Maya. The guide gave us some background (again, not very informative), and took us around as a group to the high points of the ancient complex. He then let us tour on our own and told us to meet in a half hour, for about an hour total at the site. We enjoyed the free time, but people with mobility problems should know that there are many steps and some small hills to navigate. Still, you can stay on the flat areas and enjoy it.

The adjacent beach, not included on our tour, was spectacular and very tempting--it was early March, but it was very hot and humid. Dress accordingly. We were in a rush to get back to the bus and caught the trolley going back because it was a bit faster. Rushing through another tourist trap souvenir area, we piled back on the bus and were given a box lunch consisting of a kiddie-lunchbox-style tuna and crackers, and water. Better than nothing. After the bus ride back to Playa del Carmen, we threaded our way through the streets (again, trying to follow a nearly invisible guide) to--ready for it?--another gift shop. Seems like no matter how rushed or late a tour is, there is always time for another gift shop.

Then we were hustled off to the dock and a guy handed us our ferry tickets and standing immediately next to him was the person who took the tickets--true south-of-the-border efficiency. The ferry ride back to Cozumel was uneventful, and back on land, we were greeted by the RC excursion director who was waiting for us, saying that we were the last ones to board the ship. Again, fair warning…take a cruise-sponsored tour! We took apples and bananas from the Windjammer buffet with us, but these were confiscated by Mexican authorities at the dock on our return. We didn't need them anyway, as it turned out.

The RC website description of the excursion mentions a $7 taxi ride, but we did not need this, or were even aware of it.

So even with all these issues, I would still recommend the excursion, but I hope you get a better guide.

Provider: Royal Caribbean International


1 review

This was a nice excursion with the exception of it being to long. No time for shopping in the port. You do stop for a picture and bathroom break at a high priced no selection.

Provider: Carnival Cruise Lines


1 review

Our tour guide was extremely knowledgeable and definitely taught us a lot about Mayan culture and the ruins. It was stinking hot the day we were there and shade was hard to find once we were inside the compound. It was quite amazing to be amongst the ruins of an ancient civilisation and learning about their culture. Tulum was right on the Caribbean sea which was absolutely magnificent to look out on.
RCI includes a packed lunch on this tour but as I wasn't a fan of tuna we stopped for lunch back on Cozumel. However, the restaurant was extremely touristy and the food wasn't the best.

Provider: Royal Caribbean International

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