Cozumel Xrails Excursion Reviews
The Xrails are a two person dune buggy. The tour is supposed to last for 3-1/2 hours. 45 minutes to a sinkhole, 1-1/2 hours at the sinkhole and then a 45 minute return trip. A 1/2 hour to sell you stuff at the end.
The vehicles are junk! This is because the trail we went down was extremely rocky, I'm talking rocks sticking straight up a foot or more. Nothing can hold up under this punishment except a billy goat.
We had 5 breakdowns total to the sinkhole and back. The vehicles could not be repaired immediatly and required us to wait to get another junk vehicle that would just break down again. We had vehicles losing wheels, tie rod and all! Engine problems, I was lucky my vehicle didn't start on fire since the carbuerator was leaking and bare twisted wires were directly underneath.
We only spent a half hour at the sinkhole because of all the breakdowns.
I almost forgot, the person who was leading the tour had a breakdown and I had to let him ride on the side of my vehicle all the way back from the sinkhole.
When we got back they probably did the hardest sell I have ever encountered for tips, he would stop the tour and give us some hard luck story about having five kids, he only looked seventeen years old.
Then after we got back he went to each person individually and put out his helmet asking for a tip the second time. Oh yea, at the beginning they try to sell you useless stuff at outragous prices.
Until they get their act together I would not spend the $169.99 dollars for this!
Booked Excursion with Island Marketing, LTD who in turn then found us what we were looking for, and we wanted a tour doing off road buggy's. The lady at Island Marketing, LTD hooked us up with a company called, Wild Tours! This was the BEST Excursion we've ever done in our whole life!! This is not for the faint of heart tho, or for anyone with back or neck problems, or for that...for one with any problems, lol. It's very rough and heart throbbing! Very Fast!! But FUN!! We arrived at the meeting point and they took us on a taxi to Wild Tours. It was only us and 2 other couples that did the tour! Bring bandanas and sunglasses!! If not they sell bandanas there, and they have goggles for you to use if no sunglasses. Helmets are provided, and believe me you'll need them. My husband kept hitting his head on the railing up top, lol. This was Very Fun with only a little of us, because it allowed us to go fast and not have to wait on other people!! My husband drove, there is no power steering and these things can get away from you!! It was a very fun ride to the area we went to....arrival to "Jade Caverns"! Very cool and pretty place!! Bats...Yes!! Bats....were all in this cave area and we got to swim with them all above our heads! My husband and I both jumped off the 10 foot cliff into the water there! The water did not smell the best, actually it smelled like sewer water, but it's because of the sulfer in the water. It was not dirty water, actually was very clean and clear!! Our guide showed us by taking an empty water bottle and filling it full of the water there! Once we seen that we were okay to get in, lol. After we did all that then we rode back, again fast and rough!! Get ready to get DIRTY! Once at the end they have showers for you to wash off in. Then you can buy the pictures of the trip and they also make a video!! We bought it all! And plus got 2 tee shirts! Wild Tours did an amazing job at making sure we had a Great time!! For sure the BEST!!
Had a blast.... wore white on purpose and the before / after pix were funny. Wear water shoes, crocks, or shoes you can throw away... make sure your bladder is empty!!!
Listed above, no wow factor, service disappointing.
very good excursion