It was great! We had amazing time with the dolphins, manatees and the sea lion show. We took a taxi to Chankanaab lagoon and spent the day. Since we booked on our own, we had more flexibility and less crowds. A definite fun adventure to do.
The dolphin and the trainer were excellent. The food and picture purchase were very poorly done. The food was inedible and i did not purchase the pictures due to the poor treatment by the employees at Dolphinaris. Something really needs to be done about how they treat guests. I was referred to as stupid and was I even able to pay attention to it can be done correctly, when in fact we were misguided by a different Dolphinaris employee. Not only did we not purchase the pictures, I missed on having that photo op of my son with the dolphin.
The "Dolphin Push & Pull" encounter to be exact. Well it was raining so one would think that could ruin an experience. This was far to incredible to let a little rain spoil what was to be something I'll never forget as long as I live. In the water with a mammal so intelligent and playful, really! Powerfully pushed through the water as the dolphin nuzzles the bottom of your extended foot with its nose, what! Wading in a lagoon to have this playful life come up from behind to have you grab hold of its flippers and tote you as if it's the most delightful part of its day, no words. Unequivocally the most astounding animal experience I've had rain or shine in my life. Up close and personal doesn't even begin to relate on how you become quickly attached to such an amazing aquatic mammal. The staff is informative and professional and very accommodating to every age bracket. Then to top it off time in the water with the ever so seemingly lazy manatee. You'll never get this State side people, the ability to personally caress a manatee. If you have callouses this 120 grit behemoth will smooth your hands as they glide along the meandering giant. As the manatee reaches its head from the water to feed you see the face of a precious mammal worthy of the protection it's granted. Ok maybe the downside is the so so lunch provided in the ramshackle cafeteria but is that really what we came for anyway, I think not. Eat little and drink the alcoholic beverages are on the house so to speak. So kick back and reminisce your experience as one never to be forgotten. Oh lest me not forget, there is an area further back in the park where you can test various types of TEQUILA! Not only knock back a few but actually learn the distinct differences of the Tequila family it was extremely informative with a side order of heartburn. That clear tequila can leave a mark proceed with caution. Altogether our time rain or not was a complete blast from one experience to the next. CAUTION: be ready to drop your shorts when they tell you the price of pictures
The time with the dolphins were great, the lack of time to snorkel as suggested in the description, the lack of ability to take any pictures or video without purchasing them from the encounter for $120, and the lack of information to know that you would need to bring money for pictures, video, and lockers ahead of time is inexcusable.
This was the highlight of our cruise! Being able to be in the water, interact with, and take a swim with a dolphin was the experience of a lifetime. This tour also included lunch and beverages. Be aware that no cameras are allowed, but they do take wonderful photos (at a cost of $29 a piece) and the photos capture those once in a lifetime moments.
We did the Dolphin Push, Pull, and Swim shore excursion which we booked through Royal Caribbean. The price we paid (~$115 pp) was much cheaper than other dolphin swims I have seen and afterwards I realized why. Be expected to be herded like cattle to the park with at least 50 other people. Be prepared to spend 2+ hours waiting to interact with a dolphin for 20 minutes. The actual interactions that we had with the dolphins once in the water were fun and the trainers are decent and engaging.
Why do I mention extortion in the title? Because this place tries to charge an exorbitant about of money for the photos that they take during your experience. We were quoted at $200 for our photos of 2 people. Considering we booked the excursion for barely more than that, their pricing model is bait and switch. And they won't let you take cameras into the water so there's no way around it. I was so appalled at this that we walked out of the gift shop and left the complex.
Royal Caribbean should be ashamed that they even book through a place that tries to swindle money from people like this.
Unorganized, overcrowded, not clean, (due to amount of people!) The staff there tried their best at Dolphin experience, but the whole day was awful & exhausting. again, no one listened when we returned, a phone call about telling management. NOT WORTH IT.
The dolphin swim was a must. We were with a dolphin that had a baby within the month and got to swim with both of them. Couldn't touch the baby which was fine. The people were really nice and spent the rest of the day on the beach there. They had a little beach and the only other way into the water was by stairs which had rocks on the ocean front. Didn't expect that but the water was clear. Being this time of year the water temp was kind of cold. The taxi driver there and back was very nice. Everything was planned nicely but the cruise ship
Absolutely amazing. I really enjoyed the park and most of all getting to get in the water with a dolphin and get up close and personal. I can't say enough good things about this encounter, it's a must if you go to Cozumel.
Spent half the day at Dolphinarius. After our dolphin swim, open bar and food. No time limit. Snorkeling was great! Big stingrays, starfish and lots of pretty fish. Roped off from the ocean so you feel really safe. Dolphins were great, pictures are expensive but very well done.
OMG it was amazing. We chose the foot push and dorcel swim which came with the manatee encounter as well as free lunch and taxi back to the port.
To purchase pictures was a ripoff, but who doesn't want their pics from this experience? They was originally asked $140 for the pics and we paid $100 for both my husbands and mine.
Very disappointed. Be aware, that you must have someone 21 or over go on the trip. Our two 17 year olds were denied when we got to the dock. RCCL took the reservation in their name, took the money, and issued tickets but when we got to the dock they were told they couldn't go. We eventually worked it out with my wife going (ruining our plans for the day) and she said that the "park" that you go to is pretty sparse. We've been to other parks like Xcaret and were impressed, but this park wasn't really that good. The girls enjoyed the encounter with the dolphins, but other activities at the park were limited and disappointing.
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