The time with the dolphins were great, the lack of time to snorkel as suggested in the description, the lack of ability to take any pictures or video without purchasing them from the encounter for $120, and the lack of information to know that you would need to bring money for pictures, video, and lockers ahead of time is inexcusable.
This was the highlight of our cruise! Being able to be in the water, interact with, and take a swim with a dolphin was the experience of a lifetime. This tour also included lunch and beverages. Be aware that no cameras are allowed, but they do take wonderful photos (at a cost of $29 a piece) and the photos capture those once in a lifetime moments.
We did the Dolphin Push, Pull, and Swim shore excursion which we booked through Royal Caribbean. The price we paid (~$115 pp) was much cheaper than other dolphin swims I have seen and afterwards I realized why. Be expected to be herded like cattle to the park with at least 50 other people. Be prepared to spend 2+ hours waiting to interact with a dolphin for 20 minutes. The actual interactions that we had with the dolphins once in the water were fun and the trainers are decent and engaging.
Why do I mention extortion in the title? Because this place tries to charge an exorbitant about of money for the photos that they take during your experience. We were quoted at $200 for our photos of 2 people. Considering we booked the excursion for barely more than that, their pricing model is bait and switch. And they won't let you take cameras into the water so there's no way around it. I was so appalled at this that we walked out of the gift shop and left the complex.
Royal Caribbean should be ashamed that they even book through a place that tries to swindle money from people like this.
Unorganized, overcrowded, not clean, (due to amount of people!) The staff there tried their best at Dolphin experience, but the whole day was awful & exhausting. again, no one listened when we returned, a phone call about telling management. NOT WORTH IT.
The dolphin swim was a must. We were with a dolphin that had a baby within the month and got to swim with both of them. Couldn't touch the baby which was fine. The people were really nice and spent the rest of the day on the beach there. They had a little beach and the only other way into the water was by stairs which had rocks on the ocean front. Didn't expect that but the water was clear. Being this time of year the water temp was kind of cold. The taxi driver there and back was very nice. Everything was planned nicely but the cruise ship
Absolutely amazing. I really enjoyed the park and most of all getting to get in the water with a dolphin and get up close and personal. I can't say enough good things about this encounter, it's a must if you go to Cozumel.
Spent half the day at Dolphinarius. After our dolphin swim, open bar and food. No time limit. Snorkeling was great! Big stingrays, starfish and lots of pretty fish. Roped off from the ocean so you feel really safe. Dolphins were great, pictures are expensive but very well done.
OMG it was amazing. We chose the foot push and dorcel swim which came with the manatee encounter as well as free lunch and taxi back to the port.
To purchase pictures was a ripoff, but who doesn't want their pics from this experience? They was originally asked $140 for the pics and we paid $100 for both my husbands and mine.
Very disappointed. Be aware, that you must have someone 21 or over go on the trip. Our two 17 year olds were denied when we got to the dock. RCCL took the reservation in their name, took the money, and issued tickets but when we got to the dock they were told they couldn't go. We eventually worked it out with my wife going (ruining our plans for the day) and she said that the "park" that you go to is pretty sparse. We've been to other parks like Xcaret and were impressed, but this park wasn't really that good. The girls enjoyed the encounter with the dolphins, but other activities at the park were limited and disappointing.
Did the SCUBA with dolphins event. This was excellent as it was wife's first time doing SCUBA. Spent some time in the swimming area learning the equipment and then swam to the dolphin area, dove with the dolphins and then swam back. Excellent encounter.
Great adventure. Danced with the Dolphin, swam with it while holding it's fins, and kissed it. 40 minutes with the Dolphin in the water with a group of ten. Pictures are expensive at the end - about $20 a photo.
A great venue with more to do than the Dolphin Swim and Encounter. Food was ok, drinks good and staff very friendly. The price for pictures was a bit high, but another great excursion that we would return to :)
Do the V.I.P. very worth the cost. 8 people in our group. very personal. You get the dolphin swim. lunch. lockers. towels. unlimited drinks. infinity pool. snorkel all included. Very worth the money. Will do again if we ever visit again.
Chankanaab Dolphin Swim, Push, Pull and Buffet Lunch. This is the third time I've gone to Chankanaab for the dolphin swim. I love the park and it's absolutely the best place to do a dolphin swim. If you have a bucket list item where you want to swim with dolphins, this is the place to do it! We know many people who have done it various other places and everybody agrees that Chankanaab is the absolute best place to do this. The buffet lunch was not good but drinks were included. It was enough to tide you over until you got back on the ship. Allow yourself to explore the park after your swim, it's a beautiful destination in itself.
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